Per Diem Medical Assistant w/ CPT-1 - (Per Diem Non-Exempt Healthcare) - Student Health Services

Clinical Support

• Refers to patient's charts and/or Electronic Medical Records (EMR) to obtain orders to initiate authorized patient care or testing.
• Maintains the SHS Clinic and SHS CLIA waived Lab in state of preparedness by performing the basic infection control practices of cleaning and sanitizing work surfaces, performing regular equipment maintenance checks, maintaining inventory, and regularly ordering and restocking with appropriate supplies and materials used in the SHS clinic and SHS laboratory.
• Ensures applicable equipment is operating at required temperatures and humidity.
• Measures and records objective data (i.e. vital signs, height, weight, vision, hearing tests) in patient record as determined by nature of visit or as directed by clinician.
• Prepares examining room and patient for type of examination to be performed, including set-up and clean-up of examining room and patient, using basic infection control practices, universal precautions, and aseptic techniques.
• Aids clinicians with minor surgical procedures; includes proper set-up, clean-up, and patient preparation.
• Aids clinicians with specialized procedures and treatments (i.e. casting, ear irrigation, suture removal, dressing change), including proper set-up, clean-up, and patient preparation.
• Performs EKG's as ordered by the clinician.
• Chaperones providers as needed.
• With advanced training and competency testing, may administer medications by intradermal, subcutaneous, or intramuscular injections, perform skin tests and measure/ describe skin test reactions per established protocols.
• Maintains accurate recordkeeping of lot numbers, expiration dates and control logs required for compliance with SHS protocols and regulatory agencies.
• May perform skin punctures and venipunctures within the SHS when ordered by Incensed providers.
• Processes and prepares clinical specimens for transfer to reference laboratory.
• Performs CLIA-waived testing and CLIA-waived control specimen testing per SHS protocols and test manufacturer's instructions.
• Operates a variety of clinical and laboratory equipment including equipment for CLIA-waived testing.

Clerical

• Documents medical history and examination findings including vital signs as required by SHS protocols in SHS EMR software system.
• Documents CLIA-waived testing results and control results in clinic practice management software program.
• Performs laboratory administrative and clerical functions, including patient record-keeping and the preparation and transmission of specimen documentation.
• Maintains accurate records of lot numbers, expiration dates, control logs, Daily Communication Error Exception Logs, Lab Outstanding Test logs, follow up documentation and resolution forms for compliance with SHS protocols and applicable regulations.
• Maintains daily refrigerator and freezer logs.
• Maintains daily, weekly, and monthly SHS Clinic checklists.
• Documents errors and/ or problems in SHS Incident Reporting process.
• Aids with effective management of patient flow to clinicians and ancillary services.
• Communicates with other Health Center staff (providers, nursing support staff, medical records personnel, etc.) to enhance the effectiveness patient flow and is aware of provider's availability at all times.
• Prepares instrument packets and trays, sterilizes instruments and other equipment used in clinical areas of the SHS per SHS protocols.
• Performs daily, weekly, and monthly autoclave performance (temperature, vacuum & biological) testing.

Other Duties as Assigned

• Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi–Cultural University (P30D).
• Demonstrate safe work practices for oneself, others, and the office environment.

Knowledge

• In addition to those of the Clinical Assistant, possess working knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants.
• General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures.

Abilities

• In addition to those of the Clinical Assistant, ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients.

Education And Training

• In addition to those of the Clinical Assistant, possess working knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants.

Preferred Qualifications

• General knowledge of clinic and laboratory operations and equipment.
• Working knowledge of aseptic techniques, Bloodborne Pathogens, Needlestick Safety and Prevention and universal precautions to be employed when using needles and other sharps.
• Understanding of clinic and laboratory safety and quality assurance practices and procedures.
• Working knowledge of CLIA-waived testing procedures, methods, and criteria.
• Basic knowledge of medical terminology pertinent to clinic and laboratory operations.
• Basic knowledge of CSU, State and Federal information privacy regulations including HIPAA.
• Understanding of patient confidentiality and the privacy of individually identifiable health information (PHI).
• Basic knowledge of applicable laws and regulations pertaining to MA's clinical and clinical laboratory duties.
• Effective communication skills.
• Possess a high school diploma or equivalent.
• Six to 12 months of related experience in a health care setting.
• Ability to work tactfully and harmoniously with students, staff, and others.
• Ability to provide excellent customer service.
• Current California Phlebotomy Technician I Certificate (CPT I).
• Current Basic Life Support/ Automated External Defibrillator Certificate (CPR/AED).

Core Competencies

• Bias toward collaboration and teamwork.
• Effective oral, written, and nonverbal communication skills.
• Customer/Client Focus with an emphasis in problem solving and resolution.
• Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
• Diversity and inclusion.