Per Diem Crisis Outreach Supervisor

Responsibilities

• Under the direction of the Program Director, the Crisis Outreach Supervisor oversees staff development and activities of the MCORT office.
• Aid the Program Director in developing the program's administrative and programmatic operations, including staff scheduling, training, and orientation.
• Provide remote back-up to the Mobile Crisis Outreach Response staff in the field.
• Engage with the Crisis Outreach Responders, when necessary, to provide higher-level clinical services, including assessing and determining the most appropriate interventions during a crisis outreach.
• Supervise the MCORT team, including Crisis Outreach Responders and Peer Support Specialists.
• Ensure training compliance for the MCORT in areas such as de-escalation, mental health crisis, substance use crisis, and suicide prevention/education training.
• Provide education and training to staff on data collection and reporting.
• Review and sign off on at least 20% of Mobile Crisis Outreach Response reports for quality assurance purposes.
• Collaborate with the Program Director to analyze data and develop reports on mobile outreach encounters, their resolution, and appropriate transition of care for the individuals served.
• Provide weekend/holiday coverage on a rotating basis for 24-hour/7-day access to services.
• Record keeping, reports, and documentation in accordance with program requirements.
• Attend regularly scheduled meetings: supervision, agency meetings, and training(s) as assigned.
• Record keeping as required by funding sources through the electronic clinical record software, and/or accreditation agencies as required.
• Other duties as assigned by the Program Director.

Qualifications

• A Master’s Degree in a mental health related field from an accredited institution, a professional license (LSW, LAC), and two years of post-master’s full-time equivalent professional experience in a psychiatric setting are required.
• Experience in a crisis setting is preferred.
• A valid NJ driver’s license and a good driving record are required.
• The ability to provide effective crisis response and de-escalation as related to community mental health in the community, and to collaborate effectively with community providers and the 988 managing entity.
• Knowledge of Hudson County resources is helpful.

Benefits

• Full paid medical coverage for eligible staff.
• Generous 401(k) match.
• Plentiful Paid Holidays, Vacation, Personal and Sick time.