Per Diem Clinical Social Worker -PACE Program

About the role

The role at Chapters Health is more than just a job; it's a mission to provide outstanding patient care and high-level customer service in our communities every day. Our employees make all the difference in our success.

Responsibilities

• Represents the company professionally at all times through care delivered and/or services provided to all clients.
• Complies with all state, federal, and local government regulations, maintaining a strong position against fraud and abuse.
• Complies with company policies, procedures, and standard practices.
• Maintains confidentiality of patients, families, colleagues, and other sensitive situations within the company.
• Uses resources in a fiscally responsible manner.
• Promotes the company through participation in community and professional organizations.
• Improves own professional knowledge and skill level.
• Advances electronic media skills.
• Shares expertise with co-workers both formally and informally.
• Participates in Quality Assessment and Performance Improvement activities as appropriate.
• Performs and documents psychosocial assessment.
• Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.
• Affirms other clinical staff in understanding family dynamics and significant social and emotional factors related to health problems.
• Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions.
• Collaborates with other professionals to promote quality care and continuity of patient/family care.
• Participates in the development of the individualized Plan of Care and participates in Case Conferences.
• Observes clinical symptoms, reactions to treatment regimens, and emotional statuses and reports to the appropriate staff along with pertinent changes.
• Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education.
• Respects patient’s wishes and stated goals when planning and providing care.
• Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs.
• Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care.
• Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan of Care with Bereavement staff.
• Provides grief guidance and support to maintain the Plan of Care.
• Facilitates bereavement and holiday support groups for children and adults.
• Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention.
• Screens potential volunteers through intake calls and interviews, and in training.
• Trains, assigns, supervises, and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles.
• Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition.
• Participates in volunteer-related special events, committees and task force groups.
• Maintains records of volunteers, ensuring that all file requirements are met and kept current.
• Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers.

Qualifications

• Master’s degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor’s degree may be considered depending on geographic area (Note: Home Health requires MSW).
• Employees working in Georgia require current Georgia LMSW or LCSWE.
• Employees working at PACE, certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.
• Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting.
• Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice: death and dying Palliative: serious illness.
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system.
• Experience in children, family, and group modalities.
• Able to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload.
• Able to remain calm, professional, troubleshoot and intervene with patient/family crisis situations.
• Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility.
• Excellent communication (verbal and written) and interpersonal skills.
• Able to work in a team environment and intervene appropriately.
• Mobile Driver - Valid driver's license and automobile insurance per Company policy.
• Able to travel to off-site locations.
• Able to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.).

Competencies

• Satisfactorily complete competency requirements for this position.

Pay

$32.00