People Technology Analyst (Workday)
Lithia & Driveway · United States · Yesterday
RemoteRemoteInformation Technology$50k–$95k/yrFull-time
What You'll Do
- Configure, maintain, and support Workday functionality and feature enhancements.
- Manage system requests and improvements using agile project methodologies.
- Support ongoing system maintenance and ensure service requests are resolved within established SLAs.
- Stay current on Workday releases and assist with testing, deployment, and release management activities.
- Analyze existing workflows and identify opportunities to improve efficiency, compliance, and user experience.
- Perform gap analyses and recommend scalable system solutions when business needs evolve.
- Develop and maintain documentation, configuration records, process maps, and user guides.
- Monitor and maintain HR data quality, accuracy, consistency, and integrity across systems.
- Support compliance with data privacy regulations and company governance standards.
- Build reports, dashboards, and analytical models that provide actionable workforce insights and support data-driven decision-making.
- Troubleshoot technical issues and partner with stakeholders to resolve system challenges.
- Deliver training sessions, demonstrations, and guidance to business partners and team members.
- Provide exceptional customer service while collaborating effectively across teams.
- Support additional HR technology initiatives and projects as needed.
What You'll Bring
- 1–3 years of Workday configuration experience required.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent verbal and written communication skills.
- Highly organized with strong attention to detail and the ability to manage multiple priorities.
- Self-starter who can work independently and meet deadlines in a fast-paced environment.
- Bachelor's degree in Human Resources, Business, Information Systems, or a related field preferred.
- Preferred Traits: Critical thinker, collaborative partner, customer-focused mindset, and a passion for continuous improvement.