People Services Coordinator

About the role

The People Services Coordinator supports HR functions, enhancing employee engagement and workplace culture, and assisting with onboarding and offboarding tasks.

Responsibilities

• Implement initiatives to enhance employee engagement and workplace culture.
  • Conduct employee engagement surveys; analyze results and collaborate with leadership on action planning.
  • Support new hire orientations.
  • Serve as a trusted point of contact for HR inquiries regarding policies and procedures.
  • Aid in onboarding tasks for new hires including I-9s and E-Verify.
  • Manage labor law postings across office locations.
  • Maintain employee data integrity in HRIS (e.g., Workday), conducting regular audits and updates.
  • Support employment, income, and benefit verification requests.
  • Provide administrative support for all departments as requested.
• Assist with administrative tasks such as sorting documentation for billing, submitting invoices, and maintaining the central office supply room.
• Coordinate with IT to issue employee badges and administer visitor badges.
• Handle inquiries and telephone calls, directing them to the appropriate departments or staff members.
• Greet and direct visitors, guests, and fellow employees in a professional manner.
• Assist with company events and perform related duties as assigned.

Requirements

• Bachelor’s degree in education, Human Resources, Public Administration, or related field is preferred.
• One (1) year of HR experience, preferably in a professional setting.
• Experience supporting a geographically dispersed or remote team.
• Strong working knowledge of employment legislation and HR best practices.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in HRIS systems and Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Must possess strong computer skills in MS Office, including Excel, Word, Outlook, and Teams.
• Ability to type 55 wpm.
• Proven ability to manage confidential information with discretion and professionalism.
• Strong organizational and time management skills; ability to balance multiple priorities effectively.
• Requires strong communication and interpersonal skills to effectively interact with different departments within the company, employees, and with clients.
• Excellent verbal and written communication skills.
• Requires the ability to prioritize, have effective time management skills, meet stringent deadlines, balance multiple tasks and work in a team environment.
• Strong problem-solving skills and ability to make quick, effective decisions.
• Ability to handle sensitive and difficult situations with empathy and professionalism.
• Ability to handle confidential information with discretion and integrity.
• Committed to providing outstanding customer service and representing the company in a professional manner.
• Proven experience working in a fast-paced environment where personal initiative is a critical element to success.

Qualifications

• Minimum qualifications: Bachelor’s degree in education, Human Resources, Public Administration, or related field; one (1) year of HR experience; strong working knowledge of employment legislation and HR best practices; excellent interpersonal, written, and verbal communication skills; proficiency in HRIS systems and Microsoft Office Suite (Word, Excel, Outlook, Teams); ability to type 55 wpm; proven ability to manage confidential information with discretion and professionalism; strong organizational and time management skills; requires strong communication and interpersonal skills to effectively interact with different departments within the company, employees, and with clients; excellent verbal and written communication skills; requires the ability to prioritize, have effective time management skills, meet stringent deadlines, balance multiple tasks and work in a team environment; strong problem-solving skills and ability to make quick, effective decisions; ability to handle sensitive and difficult situations with empathy and professionalism; ability to handle confidential information with discretion and integrity; committed to providing outstanding customer service and representing the company in a professional manner; proven experience working in a fast-paced environment where personal initiative is a critical element to success.

Conditions of Employment

• Complete a rigorous culture and competency testing process.
• Complete a Drug Test.
• Must be at least 21 years of age.
• A valid US Driver’s license.
• Must be able to obtain a Public Trust Clearance Security Clearance.
• Must be a U.S Citizen or Permanent Resident.
• U.S Residency Requirement - 3 consecutive years in the last 5 years.
• Internal background check to the satisfaction of contract requirements, which will include but not limited to a 5 Panel Drug Test.
• Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.
• Physical Demands: Standing/Walking/Mobility - Must have the mobility to attend meetings with other managers and employees. Ability to stand for extended period of time when delivering presentations. Climbing/Stooping/Kneeling - 10% of the time. Lifting/Pulling/Pushing - 10% of the time. Fingering/Grasping/Feeling - Must be able to write, type and use a telephone system 100% of the time. Sitting - Sitting for prolonged and extended periods of time.