Personal Service Coordinator

About the role

The Personal Service Coordinators (PSC) are responsible for coordinating the needs of each client and family assigned to their caseload.

Essential Duties/Responsibilities

• Conducts intake and completes comprehensive evaluation of each client’s lifesituation including problems and needs, and with client’s participation and consent, prepares a detailed plan of care.
• Assists clients in developing and implementing a personal plan of care, facilitates access to and provides community resource linkage, and manages the process to include monitoring effectiveness of support services, including both client and provider participation.
• Maintains regular contact (i.e., client home visits) to provide personal support, consultation, confront challenges, and provide a direct, proactive approach to care that includes guidance and instruction.
• Maintains daily records of work activities, including completion of service progress notes and billing forms per Pathways and contract standards and in compliance with Short Doyle/Medi-Cal requirements related to case management.
• Mets monthly productivity requirement per hour established.
• Maintains and ensures HIPAA standards, ethical standards, and professional boundaries with all staff and clients.
• Works independently and makes sound decisions without close supervision.
• Transports clients when necessary and according to program guidelines.
• May conduct 5585/5150 evaluations and may possess designation under LPS 5585/5150.

Recovery Requirements

• Provide the best customer care possible.
• Identify and build up on the strengths of consumers, coworkers, and the communities we serve.
• Create an organizational culture that respects and celebrates the diversity of our consumers.
• Value learning as an ongoing process that enables us to better serve our consumers and establishes our leadership in the industry.
• Research and utilize our industry’s best practices and analyze our service to ensure the best possible outcomes.

Education and/or Licensing Requirements

• Personal Service Coordinator I: Bachelor's degree from an accredited university in human services or related field and one year related experience. Can claim for mental health services (except psychotherapy), unplanned services, and targeted casemanagement within their training and scope of practice.
• Personal Service Coordinator II: Bachelor's degree from an accredited university in human services or related field and four years related experience. Up to two years of graduate education may be substituted for the experience requirement on a year-for-year basis. Up to two years of post-associate arts clinical experience may be substituted for the required education experience in addition to the four years' experience in a mental health setting. Can claim for mental health services (except psychotherapy), unplanned services, and targeted casemanagement within their training and scope of practice.

Knowledge, Skills and Experience

• May require knowledge of rehabilitation model.
• Excellent documentation and organizational skills, interpersonal skills, and good written and verbal communication skills.
• Intermediate-level PC skills required.

Physical Requirements

• Office environment (not remote position).
• Requires extensive sitting with periodic standing and walking.
• May require lifting up to 20 pounds.
• Requires significant use of computer, tablet, phone, and/or general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Will require off-site travel 20% local and out-of-state (meeting, county, or client needs).
• Will use personal car or vehicle as required for travel and/or transportation.

What we offer

• Full-Time Employees: Paid vacation days that increase with tenure, separate sick leave that rolls over each year, up to 10 paid holidays*, medical, dental, vision benefit plan options, DailyPay (access to your daily earnings without waiting for payday), training, development, and continuing education credits for licensure requirements.
• All Employees: 401K, free licensure supervision, employee assistance program, pet insurance, perks @ Clarvida (national discounts on shopping, travel, Verizon, and entertainment), mileage reimbursement, company cellphone benefits may vary based on position/state/county.

Application Deadline

Applications will be reviewed on a rolling basis until the position is filled. If you're ready to work, we are ready to hire! Now hiring!

If you're not the job you're looking for, Clarvida has a variety of positions in various locations; please go to https://www.clarvida.com/working-at-clarvida To learn more about us: Clarvida@http://www.clarvida.com/mission-vision-and-values/

Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from an notifications@jobvite.com email, or a personal LinkedIn account that is associated with a Clarvida.com email address.