People Services Administrator, hireful

About the role

Thousands of families across the country rely on our client for a safe, affordable home. As the housing crisis deepens, the work they do has never been more important. It's this belief – that everyone deserves a place to call home – that drives everything they do.

Responsibilities

• Inbox & Coordination: Manage the central People team mailbox, ensuring timely, accurate responses while coordinating queries across the team
• Systems & Data: Keep HR systems up to date with accurate employee data, processing changes efficiently and maintaining data integrity
• Recruitment: Manage end-to-end recruitment processes using their ATS, ensuring every candidate has a smooth, positive experience
• HR Queries: Be the go-to person for HR queries – from salary changes and onboarding to drafting letters and administering employee lifecycle events
• OD Support: Coordinate training sessions, set up programmes, and manage attendee communications and records
• Finance Support: Raise purchase orders, track invoices, and ensure accurate and timely payments
• Process Improvement: Take ownership of tasks and suggest improvements to make their HR processes even better

Requirements

Strong administrative and organisational skills within an HR/People environment
Ability to work under pressure, take ownership, and manage a high volume of tasks
Strong attention to detail and ability to maintain confidentiality
Experience managing multiple query types and switching focus between tasks quickly
Excellent communication skills, both verbal and written
Proficient in Microsoft Office and HR systems
Experience providing customer-focused service in a fast-paced environment

Qualifications

The successful candidate will be required to undergo DBS and social media checks as part of pre-employment screening.

Skills

Strong administrative and organisational skills within an HR/People environment
Ability to work under pressure, take ownership, and manage a high volume of tasks
Strong attention to detail and ability to maintain confidentiality
Experience managing multiple query types and switching focus between tasks quickly
Excellent communication skills, both verbal and written
Proficient in Microsoft Office and HR systems
Experience providing customer-focused service in a fast-paced environment

Benefits

A place to build a future
28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more
Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day
Car leasing, salary sacrifice schemes, and exclusive discounts through their benefits platform
Defined Contribution and Defined Benefit pension schemes plus life assurance at three times your salary
Enhanced parental leave and flexible working options
Career development through their Leadership Academy, apprenticeships, Stepping into Management training, and more

Pay

The spot salary is £27,159 per annum for applicants who fully meet the requirements. If you're still developing some skills or experience, you can start at 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

Schedule

Permanent, 35 hours per week, Monday – Friday 9am–5pm