People Programs Lead

About the role

The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the center of the People team, enabling the business through thoughtful system and process design, automation, and insights. Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data.

Responsibilities

• Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines, ensuring high quality delivery and execution
• Redesign and scale manual processes (e.g., probation period management) using automation, AI, and agentic workflows
• Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
• Build and maintain the People team's internal knowledge base as a reliable, self-service resource
• Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
• Partner cross-functionally to drive key People initiatives (e.g., performance enablement) from concept through execution
• Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
• Track and report on key People metrics (e.g., eNPS, time-to-productivity) to drive data-informed improvements

Requirements

• 4–6 years of experience in People (HR) Operations or a similar program management role
• Strong program and project management skills with a proven ability to manage multiple workstreams, stakeholders, and deadlines simultaneously
• Excellent documentation, communications, and knowledge management skills, with experience maintaining internal knowledge bases (e.g., Confluence) across audiences
• Strong process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions
• Hands-on experience leveraging AI, automation, or agentic tools to redesign workflows and improve operational efficiency
• Experience supporting compliance programs and audits (e.g., SOC2, worker classification, etc.), including evidence gathering and control documentation
• Track record of building strong cross-functional partnerships (e.g., Talent Acquisition, Legal, Finance, BizTech)

Qualifications

• Nice to have: Experience familiar with the technologies we use (see below) from an end-user or process perspective
• Exposure to HR compliance across multiple jurisdictions (US, UK, EMEA, APAC)
• Experience working in a multi-national, high-growth technology or startup environment
• Project management certification (PMP, CAPM), HR certification (SHRM, PHR), or equivalent training

Skills

• Familiarity with the technologies we use (Workday, Ashby, Atlassian, Slack, Google Workspace, ADP, Activpayroll, Deel, Okta, Internal AI tools)
• AI fluency

Benefits

We are committed to ensuring our team reflects the unique communities around us. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more.

Pay

$97K - $161K

Schedule

Full-time