People Partner Operations, Sr Coordinator

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.

About the role

People Partner Ops Sr Coordinator is part transactional, part strategist, part coach, part culture champion with a full-time “get it done” attitude. You'll support and partner directly with our People Partner Team on everything from new hire orientation, employee experience, the RIOT handbook and policies, performance management and talent development to org design and employee engagement. You will also be a key member of our broader People Operations Team, supporting people partner programs and initiatives that work in practice—not just on paper. You'll make data-informed decisions even when the picture isn’t perfectly clear, and you'll support programs and processes that feel uniquely Riot Platforms.

Responsibilities

• Support end-to-end onboarding experience that’s undeniably Riot Platforms and makes the process deeply personal to our new hires.
• Help redesign New Hire Onboarding so every new hire leaves Day 1 thinking “I made the best decision of my career joining Riot,” with a clear connection to our mission and expectations for how we work.
• Own the Riot employee handbook from soup to nuts.
• Support field People Partners in all aspects of NHO, onboarding, offboarding, employee experience and engagement, learning, data and people metrics, workforce planning, organizational design, succession planning, and talent strategy.
• Work with People Partners to solve conflicts, facilitate positive employee relations, maintain a good working environment, build morale, and minimize unwanted turnover.
• Maintain accurate and confidential employee records in the Human Resources Information System (HRIS), process status changes, and manage personnel files and enrollment documents.
• Assist in development and distribution of training materials, coordinate employee development programs, and support performance management initiatives.
• Support organizational change initiatives, helping align people strategies with business transformation.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience).
• 5+ years in People Operations or HR, with experience building and scaling processes in a fast-growing organization.
• Experience with People/HR technology tools—HRIS systems, performance management platforms, onboarding applications, engagement survey tools, LMS systems (if applicable), etc.
• Strong business acumen with experience in supporting cross-functional programs, initiatives, or business operations from planning through execution.
• Ability to thrive in an ambiguous environment.
• Understanding of data interpretation, collection, and creation.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, including experience preparing executive-level presentations and communications.
• Sound judgment, discretion, and the ability to manage confidential information with professionalism.
• Advanced proficiency with Microsoft 365, including Excel, PowerPoint, Word, Teams, and Outlook. Comfortable using AI tools.
• Collaborative mindset and the ability to build trusted relationships across teams.
• Knowledge of employment laws and regulations, as well as other legal requirements regarding people management, to help ensure compliance.

Preferred Qualifications

• Experience using AI tools, such as Claude or ChatGPT, to improve research, drafting, analysis, or workflow efficiency.
• Familiarity with project management platforms such as Asana, Jira, Monday.com, or similar tools.

Benefits

• Competitive Salary: Base pay + bonus + sign-on equity grant.
• Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
• 401(k) Retirement Plan: Includes a generous company match.
• Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
• Wellness & Lifestyle Perks: Free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.