People Operations Support Specialist (Human Resources)

About the role

The People Operations Support Specialist plays a vital role in ensuring the smooth and efficient functioning of the People Operations (POPs) department. Often referred to as administrative or office support staff, they are the backbone of an organization, providing essential assistance to management, employees, and clients. This support is crucial for maintaining overall productivity and functionality in the workplace, contributing to a positive work environment.

Qualifications

• Associates degree in human resources or a related field, preferred and/or 5 years’ experience in an administrative role
• Strong interpersonal skills
• Clear written and oral communication abilities
• Ability to prioritize and plan work activities and use time wisely
• Organized, accurate, thorough, and able to monitor work quality
• Dependable, able to follow instructions, and respond to management direction

Responsibilities

• Diagnose and resolve complex issues, often requiring critical thinking and analytical skills while also referring to the POPs Director as needed
• Manage multiple tasks and projects simultaneously, ensuring timely and accurate completion
• Provide guidance for colleagues or staff when needed
• Work effectively with team members and other departments to achieve common goals
• Maintain the integrity and confidentiality of POPs files and records
• Provide clerical support to the POPs department
• Assist in the daily operations of the POPs Department
• Support essential functions of the POPs Department to ensure smooth operations
• Maintain accurate and timely records
• Cross-trained in all aspects of the POPs Department
• Provide assistance to clinic employees in areas such as recruitment, hiring, benefits administration, and overall employee needs
• Foster a positive work environment
• Assist in ensuring employee success
• Perform other duties as assigned