Operations Support Specialist

Aircraft Administrative Support Services

• Assist with maintaining, renewing, and distributing aircraft documents (approvals, certificates, licences).
• Logistics support for items required onboard the aircraft; ordering and arranging required stock items.
• Support with maintaining the timely distribution of cyclical database download.

Systems and Tools Administration Support Services

• Assist with initial set up and maintenance for dedicated aircraft iPads.
• Assist with organizing and distributing information within certain systems.

Operations Administrative Support Services

• Support with maintaining validity of foreign air operator certificates and permits.
• Proactively review and support of licenses and subscriptions (databases and accesses).
• Provide timely support for aircraft phase-ins and phase-outs, including system and subscription updates.
• Support operating groups with timely data and reports.

Crew Administrative Support Services

• Provide support with arranging and planning initial and recurrent training for flight crew.
• Aid in maintaining crew lifecycle within systems.
• Keep track and monitor crew documentation expiry dates.
• Consult with relevant groups in connection to pre-notifications, licence renewals and assessments of competence.
• Aid in liaising with both internal and external training providers to ensure quality standards of training.
• Aid in monitoring all crew documentation to satisfy needed requirements.
• Aid in processing crew member training records and qualifications.

Requirements

• Proven results in an administrative role or similar.
• Strong attention to detail while performing duties with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Multi-tasking effectively, prioritizing appropriately, and timely completion of assigned tasks.
• Demonstrated ability to exercise good judgment with the ability to work independently and solve problems.
• Professional attitude, and ability to maintain confidentiality and discretion in handling sensitive data.
• Ability to remain organized and function well in a high-paced environment.
• Highly determined, a quick learner and able to adopt a lateral approach to problem solving.
• Fully fluent in both written and spoken English.