Operations Support Specialist
AimHire · Lone Tree, CO · 3 wk ago
Business Development$25–$28/hrContract
Temp. Operations Support Specialist Location: Lone Tree, CO (Hybrid Potential) Job Type: Contract (through January 2027) Pay: $25.00 - $28.00 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PM About The Opportunity A leading global healthcare technology organization is seeking multiple Temporary Upgrade Operations Support Specialists to join its Recipient Services team. This is an excellent opportunity for detail-oriented professionals who thrive in fast-paced, process-driven environments and enjoy supporting operational workflows that directly impact customer outcomes. This role will focus on high-volume data entry, lead qualification support, documentation management, and order processing. The ideal candidate is highly organized, systems-savvy, and comfortable working across multiple software platforms while maintaining a high level of accuracy. What You'll Do Lead Qualification Support Review incoming sales leads for completeness and accuracyEnter and update lead information within CRM and internal systemsPrepare leads for follow-up by sales and customer support teamsEnsure lead data is accurate and properly documented Order Processing Support Assist with transitioning qualified leads into completed ordersEnter and maintain order details across multiple systemsVerify required documentation is complete and properly capturedSupport efficient order workflow management Data Entry & System Management Perform high-volume data entry with exceptional accuracyNavigate and maintain records across multiple platforms, including:SalesforceOracle or similar ERP systemsDocuSignHealthcare workflow management systemsMaintain data integrity and consistency across all systems Documentation & Workflow Support Track and follow up on missing documentationUpload, organize, and validate customer and order recordsSupport standardized workflow processes to ensure timely completion Operational Support Help reduce backlog in lead and order queuesExecute repeatable tasks with speed and accuracyIdentify discrepancies and escalate issues when appropriateContribute to overall team efficiency and service-level goals Qualifications Required Experience 1-3+ years of experience in:Data entryAdministrative supportOperations supportSales supportCustomer service operationsExperience working in high-volume, process-oriented environmentsStrong computer and data management skills Preferred Experience Salesforce experience strongly preferredOracle or similar ERP system experienceExperience with DocuSign or electronic document platformsHealthcare, medical device, insurance, or related industry experienceExperience with healthcare workflow systems such as Brightree is a plus Skills & Competencies Exceptional attention to detail and accuracyStrong organizational and time management skillsAbility to manage repetitive tasks while maintaining qualityComfortable working across multiple systems simultaneouslyProcess-oriented mindset with strong follow-throughStrong written and verbal communication skillsAbility to learn new systems and workflows quickly Work Environment Initial training will be conducted onsite in Lone Tree, COCandidates should expect to work onsite full-time during the training periodPotential hybrid schedule available after training (3 days onsite / 2 days remote)Professional office environment Why Apply? Competitive hourly payOpportunity to gain experience with leading healthcare technology systemsCollaborative team environmentValuable exposure to healthcare operations and customer support processesImmediate opportunity with a growing team Interested candidates are encouraged to apply as soon as possible. Multiple openings are available and interviews are being scheduled immediately. AimHire is an equal opportunity provider.