People Operations Specialist

About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role We are seeking a People Operations Specialist to support the People team in delivering best-in-class HR operations, employee experience, and people processes across Nscale. This is a hands-on, operational role that sits at the heart of our People function, ensuring that our people systems, data, and processes run smoothly as we scale rapidly. You'll be the operational backbone of our People team-managing transactional excellence, maintaining accurate employee data, coordinating key people processes, and enabling seamless employee experiences from onboarding through offboarding. Your work will directly impact how our teams feel supported and how effectively our People leaders can focus on strategy. What You'll Be Doing People Operations & Process Management Manage day to day employee queries via JIRA for US and globallyManage core HR transactional processes including onboarding, off-boarding, transfers, and role changes, ensuring accuracy and timelinessMaintain the HRIS (Human Resource Information System) with high data integrity, ensuring all employee records are complete, current, and compliantProcess employee documentation, employment contracts, and regulatory compliance requirements across multiple jurisdictionsSupport the administration of employee benefits programs, policies, and proceduresCoordinate people-related communications and ensure consistent dissemination of HR policies and updatesCreate and maintain HR r data to enable key people metrics Employee Experience & Support Serve as a point of contact for 1 tier employee inquiries regarding HR policies, benefits, and otherSupport new employee onboarding, ensuring smooth integration and access to tools and systemsMaintain employee records, confidentiality, and document management in compliance with data protection regulationsIdentify and resolve operational bottlenecks that impact employee experience Compensation & Equity Support Assist in the administration and tracking of compensation-related processes and payroll data submissionSupport the Equity Compensation team with data management, documentation, and administrative requirements for grant tracking and reportingMaintain accurate equity records and support reconciliations across HRIS and external equity administration systemsContribute to compensation reporting and analysis as needed by the Reward team Compliance, Governance & Continuous Improvement Ensure all people operations comply with employment law, data protection regulations , and company policies across multiple jurisdictionsMaintain audit trails and documentation for compliance, internal controls, and external auditsSupport the development and implementation of HR policies, processes, and systems improvementsIdentify automation opportunities to streamline processes and improve operational efficiencyPartner with cross-functional teams (Finance, Legal, Operations) on people-related initiatives About You Experience & Background 3-5 years of experience in HR operations, people operations, or similar HR coordinator/administrator rolesExperience with HRIS systems and HR data management (Workday knowledge is a plus)Demonstrated experience managing multiple HR processes in high-growth or fast-paced environmentsFamiliarity with employment law and compliance across multiple jurisdictions (US is a must, EMEA and APAC are a plus)Experience supporting equity compensation, payroll, or benefits administration is a plus Skills & Competencies Exceptional attention to detail and strong organizational capability for maintaining accurate, auditable recordsProficient with data manipulation for reporting, data management, and process administrationComfortable with HRIS systems, HR software platforms, and basic data analyticsStrong written and verbal communication skills; ability to explain HR policies and processes clearly to employees at all levelsExcellent follow-up skills, with a strong ability to manage multiple priorities in a fast-paced, dynamic environment and see tasks through to completionProblem-solving mindset with the ability to identify operational gaps and propose improvementsDiscretion and confidentiality when handling sensitive employee informationAbility to work effectively independently and as part of a collaborative team Mindset & Values Proactive, organized, and detail-orientedCustomer-service focused with genuine empathy for employee experienceAdaptable and comfortable operating in a fast-paced, scaling environment with evolving prioritiesSelf-motivated learner who stays current on HR best practices, compliance requirements, and new toolsStrong team player with a high level of personal accountability and ownership.Aligned with Nscale values: ownership, transparency, and full-speed collaboration What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. 🚀Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, careers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. Note: The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.