People Operations Specialist
About the role
This role sits at the intersection of every People function at Doss. You'll partner with Recruiting, Finance, Legal, and our leaders to build processes that are rigorous enough to scale and lightweight enough to actually get used. You'll bring structured thinking to a company that's moving fast and expect your systems to keep up.
What You'll Do
Own the Employee Lifecycle Design and run end-to-end lifecycle processes: onboarding, promotions, transfers, comp changes, people services, offboarding.
Primary point of contact for employee immigration, managing cases end-to-end with support from outside counsel.
Own employee services: manage our ticketing system, triage inbound requests, and continuously improve self-service resources so employees get fast, accurate answers.
Write clear SOPs that enable consistent execution as the team grows. Run ad-hoc projects and special initiatives as Doss's needs evolve.
Build the Systems and Data Infrastructure: HRIS data integrity. Conduct regular audits and governance to keep our systems clean and reliable. Build people data reporting and workforce analytics that support decision-making and headcount planning. Partner with the team to design and improve core processes in Gusto: onboarding workflows, offboarding, comp changes, and more. Manage global compliance programs in partnership with Legal, including training tracking, policy governance, and audit readiness. Manage vendor relationships across background check, EOR, and compliance tools. Evaluate new vendors. Hold existing ones accountable. Lead change management when rolling out new systems or policies.
Lead the High-Performing Team: Manage and develop People Ops Associates and Coordinators. Build a team culture defined by ownership, craft, and continuous improvement.
What We're Looking For
4-8+ years in People Operations, with at least 2 years at a high-performing, fast-moving organization. A real track record managing and developing people: your direct reports grow, stay, and cite you as a formative manager.
Elite project management and process design skills. You build systems from scratch, run multiple complex workstreams simultaneously, and execute without dropping things.
High ownership, low ego. You thrive in ambiguity, balance rigor with speed, and consider no task beneath you.
Deep fluency with HRIS systems (Gusto preferred). You understand the architecture, not just the UI.
Location
Based in San Francisco and able to work from our SOMA office 5 days per week.
What You'll Get
Competitive salary + meaningful equity
100% Coverage for individuals Premium medical, dental & vision coverage
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commute (BART/MUNI/CalTrain) and equipment stipends
Wellness & Fitness stipend
Generous parental leave
Relocation assistance available
Compensation Range
$180K - $210K