People Operations Generalist

About the role

Join our dynamic team at Commure, where you'll play a pivotal role in supporting the employee lifecycle and HR operations. From onboarding and offboarding to payroll and benefits administration, you'll be part of a high-growth, fast-paced environment that's transforming the healthcare industry.

Responsibilities

• Support core HR operations across onboarding, offboarding, employee changes, documentation, and employee records
• Deliver a smooth onboarding experience for new hires, including pre-start coordination, first-day logistics, documentation, and follow-up
• Coordinate offboarding processes, including system updates, equipment coordination, and employee communications
• Partner closely with HRBP(s) to prepare for terminations, including creating confidential exit guides and prepping severance packages
• Conduct exit interviews and document insights
• Maintain accurate employee records in Rippling and other People systems
• Draft and maintain HR documentation, process guides, templates, and employee communications
• Triage and respond to employee questions and route issues appropriately when escalation is needed
• Manage high-volume, process-driven HR work while maintaining accuracy and confidentiality
• Support payroll, benefits, and leave administration
• Support benefits documentation, employee communications, and recurring administrative processes
• Own intake for leave and accommodation requests, triaging sensitive situations with discretion and escalating or directing cases to the appropriate resources as needed
• Report, audit, update employee data, and manage recurring HR processes
• Create and maintain trackers, checklists, templates, and workflows to improve operational efficiency
• Identify manual processes that can be improved, documented, or automated
• Support compliance administration across federal, state, and local employment requirements
• Aid in audits, employee documentation, policy acknowledgments, and compliance tracking
• Assist with I-9 and reverification processes, background checks, employment verifications, and personnel file processes
• Ensure employee records and HR processes are consistent, accurate, and well-documented
• Support employee engagement, recognition, and culture initiatives
• Drive improvements to the employee experience through better processes, clearer documentation, and consistent follow-through

Requirements

• 3 to 5+ years of experience in People Operations, HR, HR coordination, or a related role
• Experience supporting the full employee lifecycle, including onboarding, offboarding, employee changes, records, and employee questions
• Experience with benefits, payroll coordination, leave administration, compliance tracking, or HR documentation
• Experience working in a startup, high-growth, or fast-changing environment
• Experience with Rippling or another HRIS
• Experience supporting immigration processes or working with immigration counsel
• Experience in a multi-state or global company environment

Qualifications

• Highly organized and comfortable managing a high volume of administrative HR work
• Strong attention to detail and strong follow-through
• Clear, professional written communication skills
• Comfortable handling sensitive employee information with discretion
• Strong judgment and ability to know when to escalate
• Process-oriented mindset with a desire to improve how work gets done
• Comfortable working quickly while maintaining accuracy
• Able to operate in ambiguity and help bring structure to recurring work
• Able to provide responsive, helpful support to employees, managers, vendors, and internal teams
• Care about accuracy, documentation, compliance, and employee experience
• Willing to improve processes, clean up messy workflows, and create structure
• Willing to grow in a fast-paced People function

Skills & Approach

• Highly organized and comfortable managing a high volume of administrative HR work
• Strong attention to detail and strong follow-through
• Clear, professional written communication skills
• Comfortable handling sensitive employee information with discretion
• Strong judgment and ability to know when to escalate
• Process-oriented mindset with a desire to improve how work gets done
• Comfortable working quickly while maintaining accuracy
• Able to operate in ambiguity and help bring structure to recurring work
• Able to provide responsive, helpful support to employees, managers, vendors, and internal teams
• Care about accuracy, documentation, compliance, and employee experience
• Willing to improve processes, clean up messy workflows, and create structure
• Willing to grow in a fast-paced People function

Pay & Benefits

Your total rewards package includes meaningful equity, medical, dental, and vision coverage, unlimited PTO, and additional benefits. Your level and compensation will be determined based on your experience and how you show up throughout the interview process. We are happy to walk candidates through how we think about leveling and compensation. Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Compensation Range: $125K - $145K