People Operations Generalist

About the role

As we step into our next phase of growth, Everlaw is looking for a People Operations Generalist to support and strengthen our core processes, ensuring they are human-centered, reliable, and seamless.

Responsibilities

• Serve as the first line of support for all Everlawyers. You’ll be the guardian of our ticketing system, triaging incoming questions, and providing clear and empathetic answers across a wide range of topics.
• Own the operations for key milestones across the employee lifecycle. You’ll coordinate onboarding/pre-boarding, process role and organizational changes, and guide employees through the offboarding process. You’ll ensure our HRIS and related systems are always up to date, and can be relied on as sources of truth.
• Own our immigration program: You’ll guide managers and Everlawyers through transfers, renewals, and paths to permanent residency, partnering with external Immigration Counsel to ensure all submissions are accurate, comprehensive, and timely.
• Champion compliance: You’ll keep us compliant and audit-ready, meticulously maintaining required documentation and partnering with Employment Counsel to manage all filings.
• Continuously uplevel our ways of working: You’ll celebrate and codify what’s working, while identifying process gaps, recommending improvements, and actively driving the changes required to help us scale.

Qualifications

• At least 2 years of experience in People Operations, HR Shared Services, or an HR Generalist role, preferably in a fast-paced environment.
• Hands-on experience answering employee questions in a ticketing system and managing core workflows in an HRIS.
• Experience managing core employment compliance tasks (e.g., I-9 audits)
• Experience coordinating visa documentation in partnership with immigration counsel
• Experience writing, updating, or maintaining internal HR documentation / FAQs

Pluses

• Experience setting up and running performance review cycles
• Experience handling standard benefits administration, data updates, and a foundational understanding of the administrative steps required for leaves of absence and accommodations (FMLA, ADA).
• Familiarity with our core systems/tools, including Ascensus, Cocoon, Greenhouse, Lattice, Pave, Rippling and Vanguard.
• Familiarity with project management frameworks or tools like Jira and Monday
• Enthusiasm for building AI agents, with models like ChatGPT, Claude and Gemini, or applications like Glean

Total rewards

• The expected hourly rate for this role is between $45.20 - $57.70, or $94,000 - $120,000 on an annualized basis. The final offered salary will be dependent upon many factors including the candidate’s experience and skills.
• Participation in our equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision insurance
• HSAs and FSAs for various expenses
• Company-sponsored life and disability insurance
• Paid parental leave and sick leave
• 17 paid vacation days plus 11 federal holidays
• Access to mental health and wellness resources like membership to Modern Health
• A generous L&D stipend for your personal growth

Perks

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Ability to select your hardware of choice (Mac or PC) and customize your desk setup
• A wide variety of snacks and beverages in the office
• Company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Learning and career development opportunities (and a generous budget!)