People Operations Generalist

Responsibilities

• Administer day-to-day HR operations and employee support activities
• Maintain employee records and HR databases with accuracy and confidentiality
• Conduct new hire orientation
• Execute onboarding and offboarding processes across teams and locations, ensuring a smooth, well-coordinated experience
• Conduct exit interviews, capturing themes and insights to support continuous improvement
• Collaborate with Sr. HR team on employee retention initiatives
• Support performance management processes, including coordination of performance improvement plans, ensuring clear documentation, adherence to timelines, and consistent application of process
• Support site-level engagement, wellbeing, and recognition activities in partnership with leaders
• Cook up site-level People communications, including new hire announcements, organizational updates, and People-related content for communications and townhalls
• Share insights and feedback with People Operations leaders to strengthen processes, programs, and overall experience
• Participate in disciplinary processes and conflict resolution when appropriate
• Support visa and work authorization processes in partnership with VP of People Operations, ensuring documentation and tracking are maintained
• Support all HR projects and process improvement initiatives
• Supports the leadership team in reinforcing the culture throughout the organization
• Monitor social media boards as it relates to current and former employee feedback, proposing appropriate responses in line with company brand
• Develop and maintain People Operations Hub with up-to-date processes, procedures, policies and forms
• Review policies and maintain compliance with federal, state, and local employment laws and regulations

Qualifications

• Bachelor’s degree in Human Resources, Business Administration
• 2-5 years of Human Resources experience
• Thorough knowledge of employment-related laws and regulations
• Proven ability to act with integrity, professionalism, and confidentiality
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Ability to organize, prioritize tasks and to delegate them when appropriate
• Proficiency with or the ability to quickly learn HRIS and talent management systems
• Proficient with Microsoft Office Suite or related software
• SHRM-CP or HR courses a plus