People Operations Associate

About Norm Ai

Norm Ai, the agentic law company, serves clients with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, a process that enables lawyers to build and oversee domain-specific AI agents using Norm’s no-code software tools. Our technology is deployed within major institutions globally, powering products like Norm Law, LLP, an AI-native law firm advising leading institutions in various sectors.

AI Fluency

We expect all team members to be fluent in AI. Successful candidates use AI in their daily work to enhance efficiency, quality, and problem-solving. They can demonstrate their AI usage through examples of tools, workflows, and outcomes. Practical, hands-on experience is preferred over theoretical knowledge.

This Role

We are seeking a People Operations Associate to support the People function, focusing on pre-boarding, compliance, and process infrastructure. This role is suitable for someone early in their People Ops career who is highly organized, detail-oriented, and comfortable managing processes end-to-end.

What You’ll Do

• Own the pre-boarding experience for new hires, including updating and maintaining the Pre-boarding Tracker.
• Manage background check compliance, ensuring all checks are initiated, tracked, and resolved according to policy and regulations.
• Research and partner on the rollout of new vendors and services supporting People Ops.
• Build and maintain SOPs to create consistent, scalable processes.
• Support employee accommodation requests, coordinating with relevant stakeholders while maintaining confidentiality.
• Draft, roll out, and communicate new people policies.
• Serve as the first line of response for employee questions, including piloting AI for employee support.
• Manage contractor onboarding, tracking, and offboarding.

Skills & Experience – Core

• 1-3 years of experience in People Operations, HR, or a related operations/compliance role (startup or high-growth experience a plus).
• Strong process orientation, comfortable building and improving SOPs.
• Experience with (or quick to learn) background check platforms and compliance tracking.
• Familiarity with vendor evaluation/rollout processes.
• Comfort handling sensitive information with discretion and professionalism.
• Strong written and verbal communication skills.
• Ability to manage multiple concurrent processes in a fast-paced, evolving environment.
• Comfortable working with AI tools/systems (e.g., piloting AI-assisted employee support).

Pay & Benefits

$95,000 - $115,000 per year plus equity. The range reflects the target base salary for this role. Individual pay is determined by factors including experience, skills, and interview performance. Equity and benefits are additional. We offer a comprehensive benefits package, including health, dental, hospital, accident, and vision coverage; a 401(k) plan with employer match. We operate in a flexible hybrid environment, typically in-office 3–5 days per week.