People Operations Associate

Essential Functions

• Serve as a point of contact for all employee People Operations related information, including phone calls, email, HR Inbox and mail inquiries, ensuring accurate and timely customer service.
• Maintain the timekeeping database, makes corrections as needed and reviews semi-monthly timesheets, contacting employees and supervisors on time sheet corrections and approvals.
• Support the onboarding, offboarding and employee changes of headquarters staff.
• Process and reconcile monthly vendor billing and invoices to ensure adequate and timely allocations and payments.
• Provide administrative support for physical and electronic file maintenance.
• Cook up employee engagement initiatives.
• Aid in employee wellbeing research and resource development.
• Aid in updating and maintaining the People Operations HIASnet page.
• Support with the larger People and Culture team with scheduling as needed.
• Serve as a back-up to the Administration Coordinator by answering phones and directing callers to appropriate departments, as necessary.

Qualifications & Requirements

• Undergraduate degree preferred.
• 1-2 years of prior experience in customer service, administrative support, Human Resources or People Operations.
• Experience in identifying and organizing various HR related paperwork, including performance reviews, employee applications and staff I-9 forms.
• Ability to demonstrate confidentiality and articulate knowledge of HR processes.
• Excellent communication (oral and written) and presentation skills.
• Strong project management, time management and customer service skills.
• Proficient with MS Office Word, Excel and PowerPoint.
• Ability to work with a diverse group of individuals to complete projects and tasks.

Pay

The salary range for this position is $60,000-65,000.00.