People Experience Advisory Specialist

What you'll do

• Provide advice and services to managers and employees across the whole Talent Journey.
• People Support & Specialist Guidance
• Based on our global and regional standards, provide guidance PX support to managers and employees via phone, email, digital case management, and in person interactions.
• Offer guidance across all areas within our PX Advisory scope, including:
• All elements of the Talent Journey
• Global Job Framework evaluations
• Continuous Dialogue: performance process
• Disciplinary and performance improvement cases
• Working hours, absence and time reporting
• HR Systems
• Conflict management and employee relations
• Onboarding experience for new employees
• Other HR topics requiring senior expertise and investigations
• Act as a trusted partner by delivering advice aligned with Volvo Cars' policies, culture and local labor legislation.
• Case Management & Service Excellence
• Handle PX cases end -to -end with high accuracy, confidentiality and a strong customer focused mindset.
• Ensure all case notes and decisions are documented clearly to support transparency and continuous learning.
• Secure a consistent, high quality PX experience across all touchpoints.
• Proactive Improvement Work
• Identify patterns, recurring questions and improvement opportunities across our processes and digital tools.
• Drive initiatives that strengthen self-service, knowledge content, My Employment content and user experience for managers and employees.
• Support training and capability building, including system education and policy onboarding for leaders.
• Collaboration Across PX
• Work closely with PX Business Partners and PX operational and expert teams to secure seamless end-to-end support.
• Contribute to cross-functional projects that enhance the efficiency and reliability of our PX services.
• Share insights and feedback to support data-driven decisions within the People Experience organization.

What you'll bring

• BSc in Human Resources, Business Administration or a related field, or similar experience from work.
• 1 – 5 years of progressive HR experience.
• Strong customer focus and solution-oriented mindset
• Experience from delivering HR operations through specialist or generalist role
• Experience with Human Resource Management Systems like SuccessFactors, LMS or ServiceNow.
• Proven ability to support leaders or employees through change.
• Data-driven mindset to identify trends and process gaps.
• Deep knowledge about one or more functions at Volvo Cars

Let's talk benefits

• Join Volvo Cars and enjoy a comprehensive range of benefits designed with you in mind.
• Our programs offer choice, flexibility, and exceptional value, including competitive medical, dental, and vision plans, tax-advantaged savings accounts, and a wellness program with discounts and gifts, most of which start on day one of employment.
• You'll also have access to voluntary benefits and a robust retirement savings plan with employer contributions.
• As part of our commitment to your well-being, we offer The Family Bond by Volvo Cars, a global paid parental leave policy covering all employees, including adoptive, permanent care foster, and surrogate parents. Additionally, employees and their eligible family members can lease a new Volvo at discounted rates through the Volvo Employee Lease Program (VELP).
• At Volvo Cars, our benefits extend beyond the workplace to enhance your life and support your family.

About the role

People Experience (PX) Advisory Specialist within the Americas, you play a key role in delivering high quality PX support that enables our managers and employees to perform at their best. You provide clear, compliant, and people centric guidance across a wide range of employee-related matters, while contributing to continuous improvements that shape a modern and efficient PX experience.

Qualifications

• BSc in Human Resources, Business Administration or a related field, or similar experience from work.
• 1 – 5 years of progressive HR experience.

Skills

• Strong customer focus and solution-oriented mindset
• Experience from delivering HR operations through specialist or generalist role
• Experience with Human Resource Management Systems like SuccessFactors, LMS or ServiceNow.
• Proven ability to support leaders or employees through change.
• Data-driven mindset to identify trends and process gaps.
• Deep knowledge about one or more functions at Volvo Cars

Benefits

• Competitive medical, dental, and vision plans
• Tax-advantaged savings accounts
• A wellness program with discounts and gifts
• The Family Bond by Volvo Cars, a global paid parental leave policy
• Volvo Employee Lease Program (VELP)

Pay

N/A

Schedule

N/A

Volvo Cars is an equal opportunity employer. The successful candidate must be legally authorized to work in the US without sponsorship.

Ridgeville, SC, US, 29472

Nearby Major Markets: Charleston, South Carolina

Nearby Secondary Markets: South Carolina