People Operations Advisor

Job Summary

The People Operations Advisor – US will deliver high-quality People operations across the US region, acting as the execution partner to the US People Lead. This role is crucial for stabilizing and scaling the US organization, ensuring accurate and efficient onboarding, employee lifecycle processes, benefits, and systems for a distributed workforce.

Responsibilities

• Deliver onboarding processes, including contracts, documentation, background checks, and coordination with Talent and Workplace teams
• Maintain employee lifecycle processes including changes, promotions, and leavers
• Ensure HRIS updates are completed accurately and in a timely manner
• Support payroll inputs, benefits administration, and documentation through Sequoia One
• Act as a key point of contact for employees and managers across the US
• Manage and respond to queries through ticketing systems and shared channels
• Provide guidance on processes, policies, and workflows
• Support benefits administration, including enrolment, changes, and renewals
• Partner with Sequoia One to ensure compliant and effective delivery of benefits and employment processes
• Support background checks and pre-employment processes
• Support visa and immigration processes in partnership with Global Mobility
• Maintain documentation and support audit readiness
• Ensure consistency with US employment requirements and internal policies
• Manage workflows, tasks, and requests across People processes
• Work closely with the Global People Operations team to ensure consistent global process delivery
• Contribute to ticketing system rollout and structured service delivery
• Identify opportunities to improve efficiency, automation, and process consistency
• Support the Regional People Lead in building and scaling the US People model

Candidate Profile

• Strong experience in People/HR operations in the US
• Experience managing onboarding, lifecycle processes, and HR systems
• Experience supporting Benefits Administration and Working With Vendors
• Strong attention to detail and process management capability
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and stakeholder management skills
• Desirable: Experience in a software, technology, or AI-focused organisation, Experience supporting engineering or technical teams, Experience working with PEO models (e.g. Sequoia One), Experience supporting distributed or multi-site and multi-state teams, Knowledge of California labor laws and compliance requirements, Mindset and Approach: Comfortable working in a fast-paced, scaling environment, Demonstrates strong ownership, accountability, and attention to detail, Works with urgency and a proactive, “say yes” mindset, Focuses on delivering high-quality operational outcomes, Motivated by supporting teams working at the cutting edge of technology, Balances efficiency with compliance and consistency