People, Empowerment & Connections (PEC) Manager

About the role

You will focus on organizational culture development, program development and management, and internal training to further our commitment to foster an inclusive and equitable workplace.

Responsibilities

• Work closely with senior leadership to develop and implement a program that sets strategies for creating a more inclusive organizational culture to strengthen the employee and customer experience.
• Apply change management principles to strategy implementation.
• Provide guidance and support to managers and employees on PEC related matters by building shared understanding, addressing bias, and fostering inclusive leadership practices.
• Provide agency leadership for the development and implementation of comprehensive training programs tailored to the needs of different departments and levels within the organization.
• Design and deliver workshops, seminars, and other learning opportunities to promote awareness and understanding of issues.
• Develop and implement agency-wide initiatives to create a shared understanding of the connection between an equitable and inclusive culture to employee success.
• Leverage processes and programs to integrate PEC principles into recruiting and onboarding processes and ongoing, professional development and career growth.
• Monitor employee life cycle processes to meet equal opportunity guidelines that prevent unconscious biases.
• Partner with colleagues to help provide a PEC lens and promotion to initiatives.
• Accountable for PEC performance outcomes and for driving data-informed improvements to achieve agency-wide goals.
• Define, monitor and report on key performance indicators (KPIs) and assess measurements to evaluate the effectiveness and impact of programs and initiatives.
• Supervise the work of assigned staff, prioritize, and assign work.
• Set goals and evaluate performance, providing timely and appropriate feedback, coaching, and recognition.
• Identify training and professional development needs and monitor progress.
• Make hiring, termination, and disciplinary recommendations.
• Promote Community Transit’s core values in all staff programs and activities.

Requirements

• Minimum Qualifications: 5 or more years of experience in a similar role, with a focus on training and organizational culture development. 3 or more years of experience partnering with cross-functional teams and senior leadership to drive cultural change. Education is typically associated with a bachelor’s degree in human resources, Organizational Development, or a related field. An equivalent combination of education and experience to successfully perform the job duties is also accepted.
• Knowledge Requirements: Organizational development strategies and principles. Leadership and mentorship principles. Change management approaches. Inclusive work environment principles and best practices. Effective communication and engagement practices with diverse audiences. Data analysis methods.
• Skill Requirements: Fostering and inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions. Effective leadership. Building trust, delegating responsibility, influencing teams, and ensuring alignment with agency goals. Relationship building and strong interpersonal communication. Collaborating cross-functionally. Excellent written and verbal communication. Public speaking and presenting. Customer service and empathetic listening. Project management. Time management, organization, and adjusting to changing priorities. Analyzing data and metrics to assess the impact of initiatives and continuous improvement and using data to drive decision making. Problem solving. Process improvement. Change management. Proficiency with Microsoft Office tools.

Benefits

• Medical, dental, vision, basic life and disability insurance.
• Participation in the Public Employees Retirement System (PERS).
• Deferred compensation plan.
• WA Paid Sick Leave.
• 24 days of Paid Time Off (192 hours) in the first year and ten (10) paid holidays throughout the calendar year.

Employee Benefits

• Full list of all benefits and details can be found here.