Pendo Content Developer

Position Overview

We’re hiring a Pendo Content Developer to integrate modern, in-product help capabilities within our software products through the Pendo platform. Your work will enhance user experience, increase product adoption, and drive customer success.

What You’ll Do

• Create, test, and deliver high-quality, customer-facing Pendo content
• Serve as the Pendo subject matter expert, leveraging advanced analytics to drive adoption
• Train internal teams, OEM partners, and clients on Pendo best practices and workflows
• Collaborate with cross-functional teams and external partners to ensure accurate, on-brand content
• Continuously improve content and processes using customer insights, product knowledge, and industry trends
• Leverage JavaScript to customize, enhance, and optimize Pendo guides, tagging, and analytics

Qualifications

• 2+ years of Pendo content development and product marketing, customer success, or related experience
• Strong expertise in Pendo Engage + Adopt with excellent writing, editing, and attention to detail
• Experience collaborating cross-functionally and managing multiple projects
• An analytical, problem-solving mindset with comfort using data and insights
• Experience with JavaScript
• Experience with Jira or CMS tools

Preferred Qualifications

• Experience with Pendo Adopt
• Experience in an agency/brokerage
• Experience with Applied Products
• The ability to write and understand French

About the Role

This role is 100% remote within the United States. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!

What We Offer

• A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter.
• A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:
• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Our Targeted Starting Base Salary

In the United States for this position, the targeted starting base salary ranges from $70,000 - $94,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.