Pendo Content Developer

About the role

We’re hiring a Pendo Content Developer to drive the integration of modern, in-product help capabilities within our software products through the Pendo platform. Your work will enhance user experience, increase product adoption, and drive customer success.

Responsibilities

• Create, test, and deliver high-quality, customer-facing Pendo content
• Serve as the Pendo subject matter expert, leveraging advanced analytics to drive adoption
• Train internal teams, OEM partners, and clients on Pendo best practices and workflows
• Collaborate with cross-functional teams and external partners to ensure accurate, on-brand content
• Continuously improve content and processes using customer insights, product knowledge, and industry trends
• Leverage JavaScript to customize, enhance, and optimize Pendo guides, tagging, and analytics

Requirements

• 2+ years of Pendo content development and product marketing, customer success, or related experience
• Strong expertise in Pendo Engage + Adopt with excellent writing, editing, and attention to detail
• Experience collaborating cross-functionally and managing multiple projects
• An analytical, problem-solving mindset with comfort using data and insights
• Working knowledge of JavaScript
• Experience with Jira or CMS tools

Qualifications

• Experience with Pendo Adopt
• Experience in an agency/brokerage and/or experience with Applied Products
• The ability to write and understand French
• Training or education experience or credentials

Benefits

Comprehensive benefits and compensation package including medical, dental, vision coverage, holiday and vacation time, health & wellness days, and a bonus day for your birthday.

Pay

Targeted starting base salary in the United States for this position ranges from $70,000 - $94,000 USD. Additional compensation plans such as bonuses and commissions may be available.

Schedule

This role is 100% remote within the United States.