Pega Engineer

About the role

The Provider Management team is responsible for supporting the Provider Pega platform at our dental insurance client. As a Senior Pega Software Engineer, you will help build and support highly critical business processes and enterprise applications. This role is responsible for designing, developing, delivering, and maintaining scalable products and applications while following industry best practices.

Responsibilities

• Serve as a key contributor on an engineering team that builds and supports innovative solutions for complex business challenges, existing systems, and operational needs.
• Collaborate closely with engineering leadership, product management, designers, test automation teams, and business stakeholders to define requirements and drive successful outcomes.
• Participate in architectural design, system analysis, and programming activities across applications and systems.
• Develop high-quality, production-ready software using industry best practices with a focus on scalability, maintainability, security, and performance.
• Own solutions through the full development lifecycle, from design and implementation through deployment, monitoring, and production support.
• Produce clear, maintainable, and well-documented code following established development standards.
• Design and execute quality assurance and testing activities utilizing test-driven development and continuous delivery practices.
• Participate in code reviews and contribute to continuous improvement initiatives.
• Maintain technical expertise and ensure compliance with company policies, standards, and procedures.
• Collaborate effectively with cross-functional teams and serve as a technical subject matter expert.
• Perform additional duties and responsibilities as assigned.

Requirements

• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent combination of education and experience.
• 10+ years of experience designing and developing highly scalable and secure Pega applications.
• Experience in healthcare and/or customer service domains is preferred.
• Experience developing and deploying Pega applications on Azure or comparable cloud platforms.
• Certified Pega Senior Systems Architect (CSSA).
• Strong expertise in:
  • Pega Platform Case Management
  • Data Management
  • Integration
  • User Experience
  • Background Processing
  • Security
  • Systems Administration
• Ability to understand business objectives and translate them into effective technical solutions.
• Strong analytical and problem-solving skills with the ability to identify, diagnose, and resolve issues.
• Experience integrating legacy systems with the Pega platform.
• Expertise in root cause analysis and application troubleshooting.
• Experience in integrating external systems with Pega applications.
• Able to understand existing business processes and design more efficient automated workflows.
• Strong communication, presentation, and interpersonal skills.
• Knowledge of Agile software development methodologies.
• Commitment to continuous learning and staying current with emerging technologies and best practices.
• Process improvement mindset with strong organizational skills.
• Able to develop quantitative cost-benefit analyses and measure business improvements.

Qualifications

• Required Qualifications
  • Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent combination of education and experience.
  • 10+ years of experience designing and developing highly scalable and secure Pega applications.
  • Experience in healthcare and/or customer service domains is preferred.
  • Experience developing and deploying Pega applications on Azure or comparable cloud platforms.
  • Certified Pega Senior Systems Architect (CSSA).
  • Strong expertise in:
    • Pega Platform Case Management
    • Data Management
    • Integration
    • User Experience
    • Background Processing
    • Security
    • Systems Administration
  • Ability to understand business objectives and translate them into effective technical solutions.
  • Strong analytical and problem-solving skills with the ability to identify, diagnose, and resolve issues.
  • Experience integrating legacy systems with the Pega platform.
  • Expertise in root cause analysis and application troubleshooting.
  • Experience in integrating external systems with Pega applications.
  • Able to understand existing business processes and design more efficient automated workflows.
  • Strong communication, presentation, and interpersonal skills.
  • Knowledge of Agile software development methodologies.
  • Commitment to continuous learning and staying current with emerging technologies and best practices.
  • Process improvement mindset with strong organizational skills.
  • Able to develop quantitative cost-benefit analyses and measure business improvements.

Preferred Skills

• Healthcare industry experience.
• Customer service platform experience.
• Azure cloud application development and deployment experience.
• Demonstrated success delivering enterprise-scale Pega solutions in complex environments.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

Compensation is commensurate with experience.

Schedule

This role is hybrid or remote.