Pediatric Behavioral Health Technician

About the role

The Behavioral Health Technician, under the direction of a registered nurse, licensed physician, or other specified healthcare professional, participates in patient care as a member of a coordinated multi-disciplinary treatment team. This position provides direct patient care by developing rapport with the patients and facilitating the therapeutic milieu. Full time night shift - 3x12 shifts per week. Located at Primary Children's Hospital in Lehi, Utah.

Responsibilities

• Assist patients with daily living tasks and accurately document delegated patient care procedures, treatments, observations, groups/education, etc. in a timely manner.
• Monitor patient vital signs and provide limited medical intervention under the direction of a healthcare professional.
• Orient patients to the Behavioral Health unit or program, inventory belongings, provide appropriate supplies and testing, and transport patients to appointments, units or activities as needed.
• Demonstrate effective interpersonal relations and communication skills with co-workers, patients, families, and other personnel involved with patient care.
• Report changes in the patient's condition to applicable clinical staff.
• Assist in mentoring and orientation of staff members and students.
• Take initiative to maintain the work environment and guide others to resolving problems/issues.
• Maintain a safe, consistent and supportive environment by providing care in accordance with the multidisciplinary treatment plan using established behavioral interventions and programs.
• Ensure assigned areas are clean, straight and in compliance with fire and safety hazards before leaving each shift.
• Maintain constant surveillance of assigned areas to ensure patient safety including visual patient checks, room checks and unit checks.
• Stock supplies and carry out general housekeeping tasks as assigned.
• Participate in regulatory activities or duties (e.g., chart checks/audits, fridge temps, committees for improvement and other quality-oriented tasks).
• Report and address real or potential problems with quality and appropriateness of care through event reports or other appropriate means.
• Follow appropriate chain of command regarding issues in a timely manner.
• Responsible for patient safety and overall management of patient behavior on the behavioral health units; work with physically and mentally aggressive patients by anticipating and diffusing situations that might lead to disruptive behaviors.
• Perform appropriately in emergency situations; respond efficiently and calmly, securing qualified assistance as needed.
• Recognize critical situations and identify options to manage crisis using sound judgment and problem‑solving skills to prevent escalation or injury to client/staff.