Peak Time Floating FSR (Teller)

General Duties And Responsibilities

• Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded.
• Takes personal initiative and is a positive example for others to emulate.
• Buils customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
• Cross-sells deposit and loan products and refers customers to appropriate person or department.
• Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
• Must be proficient in all aspects of the role of Financial Service Representative.
• Able to relate to other people beyond giving and receiving instructions.
• Must complete basic FSR training and new accounts training within the first 6 months of employment.
• Able to lift and maneuver 25-50-pound coin bags.
• Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
• Absorbs additional job-related duties as requested including the ability to work at any branch location.

Required Training, Experience, And Education

• Successfully completes basic FSR training and new accounts training within the first 6 months of employment.
• Must regularly stand for prolonged periods of time.
• Must complete high school, vocational training or equivalent.
• Must have basic reading, writing and arithmetic skills.
• Must adhere to government regulations, QNB policy, and established procedures.

Desirable Knowledge, Abilities, And Skills

• Operates an on-line teller terminal and other standard office equipment, including an adding machine and possesses keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
• Previous or current bank experience desired, but not required.