PBX Operator PT
About the role
The PBX Operator PT position at St. David's South Austin Medical Center, part of HCA Healthcare, involves coordinating the hospital switchboard, managing incoming, outgoing, and internal calls, monitoring alarm indicators, performing overhead pages, and supporting emergency response. The facility is a 368‑bed acute care hospital with a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; four community emergency centers in Bee Cave and Bastrop; affiliation with the Texas Institute for Robotic Surgery; and was among the first hospitals in Central Texas to integrate CT imaging with robotics for early lung cancer detection. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® more than ten times and has invested an estimated $3.7 billion in charitable care, uninsured discounts, and other uncompensated expenses. As Dr. Thomas Frist, Sr. noted, “Bricks and mortar do not make a hospital. People do.”
Responsibilities
- Coordinates the hospital switchboard, handling incoming, outgoing, and internal telephone calls.
- Monitors all alarm indicators and disseminates information during internal emergencies (e.g., Dr. Leo, fires, emergency alarms).
- Performs overhead pages.
- Answers telephone promptly, efficiently, and with a professional, courteous image to all callers.
- Places outgoing calls as requested and routes calls appropriately.
- Pages, locates, and rel