PBX Operator

Overview

Shift’s Available: Variable Employment Type: Per Diem (PD/PRN)
Hours: Variable
Location: Mission Regional Medical Center - Mission, TX

Responsibilities

• Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously
• Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel
• Maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments
• Support communication during hospital emergencies or critical events by coordinating calls and information flow
• Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information

Qualifications

• A High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
• Previous PBX experience preferred
• Previous experience in office or receptionist
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience preferred

Employment Status

Per Diem
Shift Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

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Full benefits at Prime Healthcare

Full benefits at Prime Healthcare