PBX Operator

About the role

The PBX Operator role at Holy Cross Hospital Salt Lake is a PRN position within the Patient Registration department. The position operates switchboards or telephone consoles to route incoming calls and place outgoing calls, monitors and initiates protocols for life safety alarms, and follows established guidelines to perform job functions. Knowledge of commonly used terminology, concepts, practices, and procedures within the hospital is required.

Responsibilities

- Operates switchboard or telephone console to route incoming calls and place outgoing calls. - Monitors and initiates protocols for life safety alarms. - Follows pre-established guidelines to perform job functions. - Applies knowledge of commonly used terminology, concepts, practices, and procedures within the hospital.

Requirements

- High School Diploma/G.E.D. - 1 year previous high volume telephone experience. - 1 year previous customer service experience.

Qualifications

- High School Diploma/G.E.D. - 1 year previous high volume telephone experience. - 1 year previous customer service experience.

Skills

- Knowledge of commonly used terminology, concepts, practices, and procedures within the hospital.

Benefits

Not specified.

Pay

The posted compensation range is $17.00 - $21.99 /hour.

Schedule

The schedule is 16 hours per week, working Saturday and Sunday mornings, with a shift type of Weekend Day and a remote position with no remote option.