Payroll Technical Analyst
When you join the Federal Reserve—the nation's central bank—you'll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities. Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
About the Opportunity
The System Payroll department has an immediate opening for a Technical Analyst to support our payroll team. In this role, you will partner with cross-functional teams to translate business needs into technical requirements and drive the successful delivery of payroll solutions. Success in this position requires a strong understanding of Workday Payroll, excellent analytical skills, and the ability to collaborate effectively with both business stakeholders and technology teams to ensure solutions align with organizational needs.
Responsibilities
Business & Technology Partnership
- Collaborate cross-functionally to develop and deliver effective payroll solutions, ensuring alignment with business requirements and strategic priorities.
- Define business problems, document clear requirements, and ensure alignment with technology teams on expected outcomes.
- Serve as a liaison between business stakeholders and technology teams, maintaining a deep understanding of business objectives and ensuring that solutions meet their needs.
Testing & Quality Assurance
- Lead the user acceptance testing (UAT) process, including developing test scenarios, documenting results, and communicating outcomes to ensure changes meet business requirements before deployment.
Process Improvement & Optimization
- Regularly review payroll business processes and procedures, recommending and implementing improvements to enhance efficiency, accuracy, and effectiveness.
- Stay current on system functionality and new feature releases, proactively applying relevant capabilities to optimize payroll processes.
- Review and evaluate Workday release features related to payroll, including weekly service releases and semi-annual feature releases, assessing potential impacts and opportunities.
Analysis & Problem Resolution
- Analyze incident data to identify trends and impacts, providing recommendations for resolution and conducting root cause analysis to prevent