Payroll Tax Specialist II

Work Location: Mount Laurel, New Jersey, United States of America. Full-time position, 40 hours per week.

About the Role

TD Bank is looking for a detail-oriented Payroll Tax professional who works well in a fast-paced environment solving complex tax challenges. This role is responsible for managing payroll tax compliance and must be familiar with the complexities of multi-state arrangements. The Payroll Specialist II demonstrates deep expertise across a broad range of payroll products, services, systems, and processes, with a strong understanding of cross-functional interdependencies and enterprise-wide impact.

This role proactively identifies, investigates, and resolves complex, non-standard operational, reporting, compliance, and process challenges with minimal guidance. The incumbent will drive measurable improvements in quality, efficiency, and strategic outcomes across multiple business units or functional areas.

Responsibilities

• Performs payroll tax analysis duties including reconciling periodic and quarterly tax information, working with tax agency representatives to resolve outstanding issues, and researching tax tracers/notices.
• Creates and modifies reports as needed; generates standard and ad hoc reports for management review and analysis.
• Coordinates the maintenance of payroll records and reports, including the generation of tax forms and other reports required by regulation.
• Ensures accuracy of reports and adherence to regulatory requirements.
• Works with federal/state/provincial personnel and payroll vendors to resolve escalated issues.
• Supports acquisition activity including setting up location codes, notifying state agencies, auditing reports, and completing unusual and non-routine issues.
• Reconciles all tax reports and quarterly files in conjunction with the third-party provider, monitors audit reports, and ensures transactional work is properly adjusted.
• Handles monthly, quarterly, and annual reporting to all federal and provincial authorities as required.
• Maintains current knowledge of related processes and procedures; develops and implements procedures to ensure resolution to recurring issues.
• Interacts with employees in cross-functional areas to resolve issues and develop solutions; makes process improvement recommendations to management.
• Researches escalated inquiries regarding tax or accounting transactions.
• Identifies and escalates compliance risks, control gaps, and emerging regulatory issues.
• Supports the remediation of findings classified as either formal issues or Matters Under Consideration (MUCs), ensuring alignment with the Issues Management Framework and timely resolution.
• Acts as a liaison for internal and external audits, ensuring all documentation and evidence required for testing are complete and submitted on time.
• Serves as a key contributor to compliance-related projects, ensuring deliverables are met and changes are implemented in accordance with regulatory expectations.
• Contributes to the design and optimization of payroll processes to maintain compliance and improve efficiency.
• Prioritizes and manages workload to meet SLA requirements for service and productivity.
• Exercises discretion in managing correspondence, information, and confidentiality; escalates issues where appropriate.
• Conducts internal and external research projects; supports the development and delivery of presentations and communications to management or broader audiences.
• Monitors service, productivity, and efficiency levels within the function; implements continuous process and performance improvements.
• Provides guidance, assistance, and direction to others; identifies, recommends, and executes standard practices applicable to the discipline.
• Adheres to internal policies, procedures, and applicable regulatory guidelines; keeps abreast of emerging issues, trends, and evolving regulatory requirements.
• Participates fully as a team member, supporting a positive work environment that promotes service, quality, innovation, and teamwork.
• Keeps current on emerging trends and developments; grows knowledge of the business, related tools, and techniques.

Requirements

• Undergraduate degree.
• 5+ years of relevant experience.
• Sound knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for the payroll area.
• General understanding of the overall function and/or businesses supported.
• Organized self-starter with excellent analytical, problem-solving, and time management skills.
• Detail-oriented with a high level of accuracy and ability to work independently.
• Strong communication skills, both oral and written.
• Strong PC skills including Microsoft Office, Excel, Access, and PowerPoint.
• Strong customer orientation, interpersonal, and communication skills to deal effectively with all levels of staff.

Preferred Qualifications

• Experience working in a medium to large-size business.
• Familiarity with working with multiple state tax arrangements.
• Familiarity and experience working in a Payroll Tax space/environment.

Pay

$72,280 - $108,160 USD per year. TD is committed to providing fair and equitable compensation opportunities to all colleagues. The base pay offered may vary based on skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Benefits

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes:

• Base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards).
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development and reward and recognition programs.

Physical Requirements

• Domestic Travel: Occasional (1-33%)
• International Travel: Never (0%)
• Performing sedentary work: Continuous (67-100%)
• Performing multiple tasks: Continuous (67-100%)
• Operating standard office equipment: Continuous (67-100%)
• Responding quickly to sounds: Occasional (1-33%)
• Sitting: Continuous (67-100%)
• Standing: Occasional (1-33%)
• Walking: Occasional (1-33%)
• Moving safely in confined spaces: Occasional (1-33%)
• Lifting/Carrying (under 25 lbs.): Occasional (1-33%)
• Lifting/Carrying (over 25 lbs.): Never (0%)
• Squatting: Occasional (1-33%)
• Bending: Occasional (1-33%)
• Kneeling, Crawling, Climbing: Never (0%)
• Reaching overhead: Never (0%)
• Reaching forward: Occasional (1-33%)
• Pushing, Pulling, Twisting: Never (0%)
• Concentrating for long periods of time: Continuous (67-100%)
• Applying common sense to deal with problems: Continuous (67-100%)
• Reading, writing, and comprehending instructions: Continuous (67-100%)
• Adding, subtracting, multiplying, and dividing: Continuous (67-100%)