Payroll Specialist II

We are looking for an experienced Payroll Specialist to oversee accurate, timely payroll operations for a large and complex employee population in New Orleans, Louisiana. This contract opportunity with potential for a permanent role is ideal for a payroll specialist who combines strong technical knowledge with a service-focused approach and sound judgment in resolving sensitive pay issues.

About the role

The role serves as a senior-level resource for payroll administration, compliance, and process improvement while helping maintain reliable payroll practices across bi-weekly and monthly cycles.

Responsibilities

• Lead end-to-end processing for bi-weekly and monthly payrolls, ensuring employees are paid accurately and on schedule.
• Administer payroll activities for a workforce exceeding 500 employees, including validations, adjustments, and exception handling.
• Maintain payroll records and system data within ADP Workforce Now to support efficient and accurate payroll operations.
• Interpret and apply federal, state, and local payroll regulations to keep payroll practices compliant with current requirements.
• Investigate complex payroll discrepancies, identify root causes, and implement effective resolutions in a timely manner.
• Serve as a senior point of contact for employee payroll questions, delivering clear guidance and high-quality customer support.
• Review payroll procedures and recommend process enhancements that strengthen accuracy, consistency, and internal controls.
• Provide day-to-day direction and subject matter support to less experienced payroll team members when needed.

Requirements

• Associate’s degree or an equivalent combination of education, payroll experience, and relevant certifications.
• At least 7 years of directly related payroll experience in a high-volume environment.
• Hands-on experience managing full-cycle payroll from data review through final payroll completion.
• Strong working knowledge of multi-state payroll laws, tax requirements, and compliance standards.
• Experience processing payroll for organizations with more than 500 employees.
• Proficiency with ADP Workforce Now and payroll systems administration.

Skills

• Advanced problem-solving skills with the ability to analyze complex payroll issues and recommend practical solutions.
• Strong communication and interpersonal skills with a demonstrated commitment to customer service.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

All applicants applying for U.S. job openings must be legally authorized to work in the United States.