Payroll Tax Analyst

About the role

Dayforce is seeking a Payroll Tax Analyst to join our Managed Services team. This role supports clients with payroll tax compliance, accurate payroll tax submissions, and year-end balancing activities. The Payroll Tax Analyst serves as the primary point of contact for client tax inquiries related to employee-level payroll and tax filing while partnering with internal teams to ensure compliance, resolve issues, and deliver exceptional customer service.

Responsibilities

• Serve as the primary customer contact for Managed Tax inquiries and coordinate with internal teams to ensure timely resolution.
• Support all aspects of payroll and tax compliance by researching and interpreting federal, state, and local tax laws and regulations.
• Audit and balance quarter-end payroll tax activity by researching and resolving discrepancies.
• Prepare and submit payroll tax amendment requests, including determining refund or payment requirements.
• Support new customer implementations by participating in User Acceptance Testing (UAT) and implementation activities to ensure payroll tax compliance and client readiness.
• Balance year-end payroll tax activities by assessing the impact of tax law changes on employee payroll processing and communicating updates to internal partners and clients.
• Document and maintain payroll tax processes, including quarterly documentation reviews.
• Develop, document, and maintain payroll tax processes, including ownership of quarterly documentation reviews.
• Perform special payroll tax and compliance transactions, including multi-state wage and tax reallocations.
• Provide Dayforce Tax Services with third-party sick pay wage and tax totals.
• Complete W-2C submissions and provide second-quarter recaps of W-2C activity and amendment requests.
• Participate in year-end planning meetings and serve as a payroll tax subject matter expert.

Requirements

• 3+ years of payroll tax, payroll administration, or human resources/payroll experience; 5+ years preferred.
• Experience working in high-volume, multi-state payroll environments.
• Experience with wage and tax balancing and federal, state, and local payroll taxes is preferred.
• High school diploma or GED required; Bachelor's degree in Business, Tax, Human Resources, or equivalent experience preferred.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, problem-solving, and time management skills.
• Strong customer service orientation and ability to work independently and collaboratively.
• Demonstrated ability to identify, analyze, and resolve moderately complex payroll issues.
• Experience applying payroll auditing techniques and principles.
• Strong understanding of payroll tax compliance and associated regulatory requirements.
• Knowledge of payroll tax research methods and issue resolution.
• Understanding of employee state and local taxation requirements.

Skills

• Experience supporting payroll tax compliance within a managed services or outsourcing environment.
• Experience working with Dayforce Payroll or similar cloud-based payroll solutions.
• Experience working with multi-state payroll taxation and year-end processing.
• Experience supporting payroll tax activities during system implementations.
• Payroll or tax-related certifications.

Benefits

Dayforce offers a comprehensive benefits package including medical, dental, vision, and life insurance. Employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Additional benefits include unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. Dayforce also provides opportunities for employees to participate in volunteer days and charitable initiatives through Dayforce Cares.