Payroll Specialist

About the role

The Payroll Specialist works closely with the client, and/or client representative, and other Payroll Specialists to ensure timely and accurate processing of payroll. This is a full-time, hybrid position based out of our regional office in Phoenix, AZ.

Responsibilities

• Keep abreast of assigned client base to meet client payroll needs and process all updates for each client according to their payroll cycle; responsible for all payroll related matters for assigned client groups.
• Accurately key all payroll related data necessary to process and meet pay schedules.
• Maintain payroll records at both the employee and client level for multiple clients while ensuring accuracy, timeliness of payroll service delivery, and excellent customer service throughout the client lifecycle.
• Accurately complete setup of import definitions within payroll systems when required.
• Import and audit time files into payroll systems for processing.
• Generate and complete each payroll; post payroll batches and provide reports to clients.
• Routinely contact clients according to set schedules to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
• Input payrate changes and status changes accurately for clients submitting paper forms.
• Process bonus and commission payroll cycles for clients, including gross up and net zero checks.
• Process manual and/or special exception batches as requested, according to client’s payroll cycle.
• Provide certified payroll reporting and multilevel job costing that is client or industry specific when indicated.
• Maintain knowledge of GL accounting framework and client accounting reports; able to identify and correct client GL accounting issues.
• Research and resolve client and system problems to ensure accurate payroll reports and tax returns.
• Establish and maintain a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image.
• Build relationships between other departments to establish efficiencies and best practices.
• Distribute client specific payroll reports.
• Record adjustments to previous pay issues.
• May be called upon to assist in topical training sessions within the Payroll Department.
• Complete special projects and other duties as assigned.

Requirements

• Education: Bachelor’s degree or equivalent work experience.
• Experience: Experience providing multi-state/multi-payroll service for large client groups.
• Knowledge/Skills/Abilities: Advanced PrismHR and/or iSolved system experience is preferred. Minimum of 6 months experience as a Specialist II, or ability to demonstrate mastery of Specialist II functions.