Payroll/Personnel Transaction Analyst (2 positions)

Job Summary

Reports to the Director, University Personnel Operations and receives work lead direction from the Payroll/Personnel Transaction Services Lead, the Payroll/Personnel Transaction Analyst works independently under general supervision to provide payroll and personnel transaction support for all university employees. Duties include processing all aspects of employee job transactions, auditing and processing appointment paperwork, researching and resolving personnel transaction-related issues, maintaining data integrity, and assisting with special projects.

Key Responsibilities

• Processes all aspects of employee job transactions, in both PeopleSoft HR and the State of California payroll system (PIMS), in alignment with established policies and procedures.
• Audits and processes appointment paperwork for all categories of employees, encompassing new appointments, rehires, updates/corrections, ensuring compliance with contract provisions and policies.
• Researches, analyzes, and resolves personnel transaction-related issues ranging from routine to moderate complexity.
• Maintains data integrity and accuracy across all information systems and generates reports upon request.
• Identifies and corrects errors and discrepancies of personnel transaction documents and ensures that all information on the personnel transaction form is correct. Makes necessary adjustments to documents or returns them to initiating departments as required.
• Independently audits and rectifies errors and discrepancies in personnel/payroll transaction documents by cross-referencing records, communicating with employees, and verifying information with representatives from the State Controller's Office and CalPERS.
• Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
• Ensures completeness, accuracy, and timeliness of all operational functions within the unit.
• Reconciles the master payroll and any supplemental payroll received during the month to ensure pay and deductions are correct and the appropriate attendance certification has been obtained.
• Investigates and resolves incorrect payments by liaising with the State Controller's Office and/or preparing necessary corrective documentation. Conducts reviews and audits of monthly department and individual employee attendance reports to ensure adherence to established CSU and campus regulations.
• Computes employees' gross pay and deductions to determine their net pay, and facilitates the processing of salary advances in cases where a paycheck is unavailable or incorrect.
• Runs Pay Warrants: using CIRS, generates the Daily Payroll/Master Payroll Report of payments that have been issued by the State Controller's Office.

Knowledge, Skills & Abilities

• Ability to interact and communicate with constituents in a professional and respectful manner at all times
• Thorough knowledge of software applications: word processing, spreadsheet, and database management
• Excellent customer service and public relations skills
• Ability to interact and communicate effectively with people at all levels of the organization and of different cultures
• Ability to quickly become familiar with university infrastructure, policies, and procedures as they relate to temporary faculty appointments
• Ability to analyze and interpret technical procedures or regulations.
• Ability to learn and establish expertise in PeopleSoft HR, the State of California payroll system (PIMS), and MyCalPERS
• Ability to compose and appropriately format correspondence and reports
• Ability to analyze and define problems, establish facts, collect data, and draw valid conclusions to effectively present information when responding to questions from internal and external customers
• Ability to perform accurately in a highly detail-oriented environment and handle multiple work priorities
• Ability to establish and maintain cooperative working relationships in a diverse multicultural environment

Required Qualifications

• A bachelor's degree and/or equivalent training
• Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• Bachelor’s Degree
• Two years’ experience working in an HR office or performing HR functions
• Experience working with PeopleSoft HR and the State of California and/or the CSU Payroll System (PIMS)
• Experience working with a high volume of diverse customers
• Experience working with spreadsheets
• Experience with OnBase
• Experience analyzing and auditing employee data
• Experience processing payroll in higher education