Jobs · Customer Service · Utah

Payroll / Payroll Client Services/CSR

Caselle, Inc. · Provo, UT · 4 mo ago
HybridCustomer ServiceFull-time

About the role

Responsible for providing high-quality payroll and client services support to clients. This includes processing payroll, managing employee benefits, and resolving inquiries related to compensation and timekeeping.

Responsibilities

  • Process payroll for multiple clients accurately and efficiently.
  • Manage and update employee benefit plans in accordance with company policies and legal requirements.
  • Respond to and resolve inquiries from employees regarding their pay and time off.
  • Ensure compliance with all relevant labor laws and company policies.
  • Prepare and submit required reports and documentation to regulatory bodies.

Requirements

  • Bachelor’s degree in Business Administration, Accounting, or a related field.
  • At least 2 years of experience in payroll administration or a similar field.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Strong organizational skills and attention to detail.
  • Excellent communication and problem-solving abilities.

Qualifications

  • Knowledge of payroll software systems such as ADP, Gusto, or QuickBooks.
  • Experience with HRIS (Human Resource Information System) platforms.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Valid driver’s license and access to reliable transportation for occasional travel.

Skills

  • Proficient in Microsoft Office Suite, especially Excel.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to handle confidential and sensitive information.

Benefits

  • Competitive salary commensurate with experience.
  • Flexible work schedule with remote options available.
  • Health insurance coverage.
  • Annual performance bonuses based on company and individual performance.
  • Professional development opportunities.

Pay

  • $40-$50 per hour, depending on experience.

Schedule

  • Full-time position with flexible hours.
  • Monday through Friday, 8:00 AM to 5:00 PM.

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