Payroll Operations Specialist

About Our Client:This organization operates within the payroll and compliance sector, addressing the complex challenge of maintaining regulatory adherence and operational efficiency for payroll services. By managing state registrations, employer account maintenance, workers’ compensation, and business registrations, it supports the smooth functioning of payroll operations across diverse jurisdictions and regulatory environments. About the Opportunity:The PAYROLL OPERATIONS SPECIALIST plays a critical role in ensuring compliance infrastructure functions effectively to support customer payroll operations. This position is responsible for owning and managing operational workflows related to employer and business registrations, workers’ compensation, and associated regulatory requirements. The specialist collaborates with internal teams and external partners to resolve issues, maintain accurate records, and enhance processes, thereby contributing to a reliable and compliant payroll service. Responsibilities:Manage end-to-end workflows for state registrations, employer accounts, workers’ compensation, Foreign Qualification, Registered Agent Administration, Statements of Information, and related requirements.Research and interpret state and local regulatory requirements to establish and maintain employer accounts and business registrations.Liaise with government agencies, insurance carriers, brokers, and third-party partners to establish accounts and resolve issues.Handle lifecycle changes including registrations, updates, renewals, audits, transfers, and closures.Investigate and resolve operational issues related to registrations, account access, policies, and coverage.Maintain accurate documentation, customer records, credentials, deadlines, and status tracking.Communicate requirements, timelines, and next steps clearly to customers and internal teams.Identify recurring issues and contribute to process improvements, documentation, controls, and automation.Prioritize and manage a high-volume workload focusing on time-sensitive and high-risk tasks.Support additional payroll operations initiatives as business needs evolve. Requirements:Minimum of 2 years’ experience in payroll operations, business registrations, workers’ compensation, insurance operations, or compliance.Demonstrated ability to manage tasks independently from initiation to resolution.Strong research and problem-solving skills, with capability to navigate complex regulatory environments.High attention to detail and ability to manage multiple deadlines.Effective written and verbal communication skills with a customer-focused approach.Comfortable interacting directly with government agencies, carriers, vendors, and cross-functional teams.Willingness to develop deep subject-matter expertise. Pay Range and Compensation Package:US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: 85,500—96,200 USDUS employees outside of these cities: 77,000—86,600 USDCanadian employees (any location): 80,800—90,900 CAD Benefits & Perks:[No benefits explicitly mentioned in the original description] Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.