Payroll Coordinator (Onsite)

SPAR is a global leader in consumer solutions, partnering with top-tier CPG brands and Fortune 100 retailers across 10 countries. We’re expanding our team with passionate professionals who thrive in a fast-paced environment, enjoy solving problems, and are driven by operational excellence.

About the role

The Payroll Coordinator supports payroll operations through accurate and timely processing of employee payroll data, responding to inquiries, handling garnishments, and performing system updates. This role reports directly to the Payroll Supervisor and ensures payroll transactions are completed accurately, efficiently, and in compliance with established policies and procedures. It serves as the employee-facing payroll support, handling payroll-related issues and inquiries while escalating exceptions to the Payroll Supervisor.

Responsibilities

• Respond to payroll-related communications and employee inquiries in a timely and professional manner.
• Promptly escalate complex or unresolved issues to the Payroll Supervisor.
• Process and maintain wage garnishments in accordance with established procedures; escalate non-routine or complex garnishment issues.
• Perform data entry and process payroll-related updates to support accurate and timely payroll processing.
• Update and maintain accurate employee payroll records in Workday.
• Assist in payroll processing preparation by entering, organizing, and validating payroll data.
• Support payroll audits, reporting, and documentation as assigned.
• Maintain organized records of payroll transactions, correspondence, and supporting documentation.
• Assist with employment verifications that require payroll data.
• Route all payroll discrepancies, employee concerns, and exceptions through the Payroll Supervisor for review and resolution.
• Ensure adherence to payroll policies, procedures, and confidentiality standards.
• Provide general administrative support to the payroll function.
• Confer with Payroll Supervisor before escalating issues to HR or Finance leadership unless directed otherwise.
• Perform other duties as assigned.

Requirements

• 1–3 years of payroll, HR, or administrative experience.
• Experience with Workday or similar HRIS/payroll systems preferred.
• Strong data entry skills and proficiency in Microsoft Office, particularly Excel.
• High attention to detail with ability to ensure accuracy under tight deadlines.
• Strong organizational and time management skills with ability to manage multiple priorities.
• Strong communication and customer service skills.
• Ability to follow direction and adhere to structured escalation processes.
• Professionalism, sound judgment, and a strong sense of urgency.
• Ability to maintain confidentiality and handle sensitive information.

Qualifications

• Two- or four-year degree from an accredited institution in a related field such as Accounting, Finance, or HR (preferred).
• Working knowledge of Workday and Microsoft Office applications, particularly Excel, with the ability to accurately enter, update, and maintain payroll data.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Retirement options: 401(k) and Roth plans.
• Generous paid time off (PTO) for vacation and personal time.
• Ongoing learning and development opportunities.

Pay

Starting pay of $50,000 per year.

Schedule

In-office position based in Charlotte, NC.