Payroll & Billing Specialist

About the role

Eastridge Workforce Solutions is seeking a Payroll & Billing Specialist to support our centralized Payroll & Billing Operations team. This role plays a critical role in ensuring accurate employee pay and client billing.

Responsibilities

• Audit employee timecards and process weekly payroll for assigned branches.
• Process billing and invoicing while ensuring accuracy and timely delivery.
• Investigate and resolve payroll discrepancies, invoice issues, and billing adjustments.
• Complete employment verifications, check verifications, unemployment claims, and garnishment requests.
• Confirm invoice requirements with new clients and maintain accurate billing records.
• Support year-end payroll activities, including W-2 corrections and reporting.
• Maintain accurate payroll and billing records within Avionté and Excel.
• Respond to payroll and billing inquiries from internal branch teams while providing exceptional customer service.
• Aid in operational reporting and other projects as assigned.
• Accurately document work and maintain compliance with company policies and payroll procedures.

Requirements

• 2+ years of experience in payroll, billing, accounting support, administrative operations, staffing, HR, or a related operational support role.
• Strong attention to detail with the ability to accurately process high-volume transactions.
• Excellent organizational and time management skills with the ability to prioritize multiple deadlines.
• Strong verbal and written communication skills with a customer-service mindset.
• Proficiency with Microsoft Excel and Microsoft Office.
• Ability to quickly learn new systems and processes.
• Comfortable working independently while collaborating with cross-functional teams.

Preferred Qualifications

• Previous staffing industry experience.
• Payroll processing or timekeeping experience.
• Billing, invoicing, or accounts receivable experience.
• Experience auditing timecards or payroll records.
• Experience using Avionté, ADP, or other payroll/HRIS systems.
• Knowledge of payroll compliance, employment verifications, unemployment claims, or garnishments.
• Experience supporting multiple internal stakeholders in a fast-paced environment.

Benefits & Perks

• Employee Stock Ownership Plan (ESOP).
• Tax-qualified retirement benefit plan.
• Medical, Dental, Vision, Life Insurance.
• 401(k) plan, Roth IRA, and Flexible Spending Account offerings.
• Paid Time Off and Sick time.
• 12 Paid Holidays annually.
• Tuition Reimbursement Program.
• Health and Wellness benefits.
• Pet Insurance.
• Company-sponsored Volunteer Events.
• Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!

Perks & Benefits

• Employee Stock Ownership Plan (ESOP).
• Tax-qualified retirement benefit plan.
• Medical, Dental, Vision, Life Insurance.
• 401(k) plan, Roth IRA, and Flexible Spending Account offerings.
• Paid Time Off and Sick time.
• 12 Paid Holidays annually.
• Tuition Reimbursement Program.
• Health and Wellness benefits.
• Pet Insurance.
• Company-sponsored Volunteer Events.
• Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!

Equal Opportunity Employer

Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.