Payroll & Benefits Coordinator

About the role

We are seeking a Payroll & Benefits Coordinator to support on-time payroll processing and effective benefits administration. The ideal candidate will have 1-2 years of experience in payroll processing and benefits administration, hands-on experience in ADP or comparable HRIS, familiarity with employment laws, leave regulations, and benefits compliance, proficiency in Excel / Google Sheets, excellent attention to detail, organization, and follow-through, strong communication and customer service skills, and ability to handle confidential data professionally and with discretion.

Responsibilities

• Prepare semi-monthly payroll for exempt and non-exempt employees, ensuring accuracy and timeliness
• Review and reconcile timesheets, PTO balances, and payroll data inputs prior to each pay run
• Process payroll adjustments including new hires, terminations, pay changes, garnishments, and voluntary deductions
• Support preparation of year-end payroll activities including W-2 distribution and reconciliation
• Respond to employee inquiries about pay, deductions, and paycheck reconciliation in a timely and professional manner
• Administer employee benefits programs including health, dental, vision, life insurance, 401(k), FSA/HSA, and wellness offerings
• Coordinate open enrollment periods — prepare communications, host informational sessions, and guide employees through elections
• Process enrollments, qualifying life event changes, and terminations with insurance carriers and benefit platforms
• Reconcile monthly benefit invoices and coordinate with Finance to ensure accurate payroll deductions
• Serve as a key resource to our employees, efficiently and effectively answering any payroll and benefits questions on a timely basis
• Maintain accurate and confidential employee records in the HRIS and payroll system
• Aid in compliance filings and reporting, including ACA, COBRA, ERISA, and state/local requirements
• Support audits of payroll and benefits data to ensure data integrity
• Monitor and track FMLA and leave of absence documentation in partnership with the HR team
• Partner with HR Business Partners, Finance, and People Operations on projects and process improvements
• Assist with onboarding new hires by conducting benefits orientations and ensuring timely enrollment
• Generate standard and ad hoc payroll and benefits reports for internal stakeholders

Requirements

This is a salaried, non-exempt role that is based out of our NYC office. The base salary range we would offer for this position is $70,000 - $83,000 per year. Actual salaries may vary depending on factors including but not limited to location, experience, and performance.

Benefits

At Betterment, we offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options. We also provide equity for all employees, including new hires and refresher grants, flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. We also offer professional coaching for all employees and a Day-one 401(k) match plus matching on qualified student loan payments.

Pay & Schedule

The role is based out of our NYC office and is a salaried, non-exempt position. The base salary range we would offer for this position is $70,000 - $83,000 per year. Actual salaries may vary depending on factors including but not limited to location, experience, and performance.

Qualifications

Our ideal candidate will have 1-2 years of experience in payroll processing and benefits administration, hands-on experience in ADP or comparable HRIS, familiarity with employment laws, leave regulations, and benefits compliance, proficiency in Excel / Google Sheets, excellent attention to detail, organization, and follow-through, strong communication and customer service skills, and ability to handle confidential data professionally and with discretion.

Skills

Proficiency in Excel / Google Sheets, excellent attention to detail, organization, and follow-through, strong communication and customer service skills, ability to handle confidential data professionally and with discretion.

Benefits

At Betterment, we offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options. We also provide equity for all employees, including new hires and refresher grants, flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. We also offer professional coaching for all employees and a Day-one 401(k) match plus matching on qualified student loan payments.

Company Culture

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.