Payroll Administrator

About the role

SPAR is a global leader in consumer solutions, partnering with top-tier CPG brands and Fortune 100 retailers across 10 countries. We're expanding our team with passionate professionals ready to make an impact. If you thrive in a fast-paced environment, enjoy solving problems, and are driven by operational excellence—this is your chance to join our growing Finance team in Charlotte, NC.

Responsibilities

• Respond to payroll-related communications and employee inquiries in a timely and professional manner
• Promptly escalate complex or unresolved issues to the Payroll Supervisor
• Process and maintain wage garnishments in accordance with established procedures and escalate non-routine or complex garnishment issues to the Payroll Supervisor
• Perform data entry and process payroll-related updates as required to support accurate and timely payroll processing
• Update and maintain accurate employee payroll records in Workday
• Aid in payroll processing preparation by entering, organizing, and validating payroll data
• Support payroll audits, reporting, and documentation as assigned
• Maintain organized records of payroll transactions, correspondence, and supporting documentation
• Aid with employment verifications that require payroll data
• Route all payroll discrepancies, employee concerns, and exceptions through the Payroll Supervisor for review and resolution
• Ensure adherence to payroll policies, procedures, and confidentiality standards
• Provide general administrative support to the payroll function
• Confer with Payroll Supervisor before making any escalation to HR or Finance leadership unless specifically directed by the Payroll Supervisor
• Support issue resolution by providing complete, accurate documentation and context when escalating to the Payroll Supervisor
• Follow established payroll procedures and ensure issues are routed through the appropriate internal chain of command
• Maintain confidentiality and professionalism in handling sensitive payroll matters

Qualifications

• Two- or Four-Year degree from an Accredited Institution in a related field such as Accounting, Finance, HR, preferred
• 1-3 years of payroll, HR, or administrative experience
• Working knowledge of Workday and Microsoft Office applications, particularly Excel, with the ability to accurately enter, update, and maintain payroll data
• Strong data entry skills and proficiency in Microsoft Office, particularly Excel
• High attention to detail with ability to ensure accuracy under tight deadlines
• Strong organizational and time management skills with ability to manage multiple priorities
• Strong communication and customer service skills
• Ability to follow direction and adhere to structured escalation processes
• Demonstrates professionalism, sound judgment, and strong sense of urgency
• Ability to maintain confidentiality and handle sensitive information