Payments-USD Clearing Product Delivery-Executive Director

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

About the role

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers. You will create solutions and efficiencies that enable successful implementations in an expedited and organized way.

You will contribute to discovery, solution design, and roadmap shaping for the USD Clearing processing application transformation and will partner on Channels uplift initiatives as a payments SME.

Responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination.
• Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies.
• Partners with Product Management, Client Service, Implementations, and Operations to capture requirements, map pain points, and translate them into prioritized product outcomes.
• Produces product & design artifacts: BRDs/epics, journey maps, workflow diagrams, operating model changes, and client-facing value propositions.
• Owns delivery for roadmap initiatives: scope, milestones, dependencies, resourcing, and release planning.
• Ensures end-to-end delivery across technology and operational teams, including integration, testing strategy, and environment readiness.
• Ensures solutions support the full payments lifecycle: initiation, validation/enrichment, routing, screening, posting/settlement, reconciliation, reporting, returns, investigations, and client notification.

Requirements

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
• Extensive experience leading operational management and change readiness.
• Experience in enterprise-wide release and deployment processes and strategies.
• Advanced knowledge of the product development life cycle, technical design, and data analytics.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Strong knowledge of payments rails and operating models (e.g., Wires, RTP/FedNow, Swift/cross-border, treasury payment APIs).
• Demonstrated ability to lead in a matrixed, regulated environment with senior stakeholder management.
• Experience partnering with engineering teams on solution design, delivery planning, and production launch readiness.

Preferred Qualifications

• Recognized thought leader within a related field.
• Proficient knowledge of the product development life cycle, design, and data analytics.
• Experience with ISO 20022, payment message formats, payment orchestration, and API platforms.
• Familiarity with screening/fraud controls, investigations/returns, reconciliation, and operational tooling.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.