Payments Processing Specialist I

Essential Functions

• Modify wire instructions in the CEIFX Repair Queue to sanitize client payment instructions.
• Create and route templates to process domestic and international wire payments using a FxO.
• Review and approve payments within CEIFX.
• Triage tickets sent to the department and escalate appropriately and timely.
• Process domestic and international wire payments using online Banking Platforms.
• Absorb and assist customers with the cancellation of wires.
• Communicate via e-mail and/or phone with clients in low complex situations regarding wire payments.
• Work with compliance team to identify and escalate AML and KYC issues.
• Work closely with finance and treasury departments to reconcile payments and identify discrepancies.
• Meet departmental standards for processing time and accuracy.
• Consistently comply with all company guidelines and policies.
• Confirm counterparty trades using an online platform, verbally or in writing.
• Use FxAll platform to confirm and or net settle counterparty trades.
• Communicate with internal teams and other members of the department to investigate delayed or failed payments.
• Consistently comply with all company guidelines and policies.

Competencies

• Action Oriented
• Situational Adaptability
• Effective Communication
• Optimizes Work Processes
• Nimble Learning

Education & Experience

• Bachelor’s degree in business administration, finance, accounting, mathematics, economics or an equivalent combination of education and experience is preferred.
• Familiarity with SWIFT, bank online platforms, and or the Foreign Exchange industry is preferred but not mandatory.