Patroller

Position Summary

Elizabeth River Crossings is seeking reliable and motivated individuals to support operational functions for the Downtown and Midtown Tunnels. This position works under the general supervision of the Traffic Management Field Supervisor and other management personnel to help ensure the safe and efficient operation of tunnel facilities.

Schedule

This is a 24/7 operation, and candidates must be flexible and available to work any shift, five days per week. Please note that this is not a traditional Monday through Friday position and may include weekends and holidays.

• First Shift: 6:00 AM – 2:00 PM
• Second Shift: 2:00 PM – 10:00 PM
• Third Shift: 10:00 PM – 6:00 AM

ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees.

Essential Duties and Accountabilities

• Perform field tasks associated with directing and controlling traffic in a safe and professional manner using appropriate traffic control techniques (hand signals, whistle, voice, etc.)
• Maintain inspection logs, forms, and reports; submit to Supervisor
• Observe and report all unusual occurrences
• Remain alert, attentive, and highly visible while on station
• Monitor and inspect vehicles for compliance with applicable regulations
• Assist Law Enforcement personnel, fire & rescue units, and maintenance personnel as needed in emergencies and routine operations
• Provide security to the facility
• Maintain professional demeanor and uniform appearance
• Use sound judgment and appropriate safety techniques to prevent unauthorized persons and vehicles from entering tunnel
• Provide Control Room with up-to-date information regarding incidents/accidents and personnel/equipment needed
• Keep assigned Inspection Station clean and orderly
• Perform all duties in a safe manner and adhere to all laws governing vehicle operation; maintain safe driving record with zero preventable accidents
• Perform other duties as assigned

Experience and Educational Requirements

• High school diploma or equivalent
• At least 6 months of work experience, preferably in a customer service, security, or related function
• Prior experience directing and controlling traffic is also preferred

Essential Qualifications

• Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others
• Effective oral and written communications
• Ability to interact with motorists by answering questions, providing directions and instructions
• Ability to work under pressure
• Ability to remain calm and professional during routine and emergency situations
• Must be at least 18 years old
• Ability to obtain a VDOT Security Clearance
• Valid Virginia Driver's License
• Must maintain a DMV point balance above zero to remain eligible for employment in this role
• Ability to pass a Criminal History Background Check and drug screen

Physical Demands

• This job is performed at an Inspection Station and/or outdoors and requires frequent sitting, walking, standing, bending, and reaching
• Some heavy lifting is expected; exertion of up to 35 lbs of force may be required
• Acute Hearing: able to perceive a forced whispered voice in the better ear at not less than 5 feet with or without the use of a hearing aid or, if tested by use of an audiometric device, does not have an average hearing loss in the better ear greater than 40 decibels at 500 Hz, 1,000 Hz, and 2,000 Hz with or without a hearing aid when the audiometric device is calibrated to American National Standard (formerly ASA Standard) Z24.5—1951
• Average Visual Abilities: Must have distant visual acuity of at least 20/40 (Snellen) in each eye without corrective lenses or visual acuity separately corrected to 20/40 (Snellen) or better with corrective lenses, distant binocular acuity of at least 20/40 (Snellen) in both eyes with or without corrective lenses, field of vision of at least 70° in the horizontal Meridian in each eye, and the ability to recognize the colors of traffic signals and devices showing standard red, green, and amber

Work Environment

• This job is performed primarily indoors but will frequently require working outdoors
• Exposure to loud noises, dust, dirt, heat, sparks, oil, and smoke is possible
• Working in and around high traffic volumes is also likely during emergency response situations
• Work may be performed in a variety of climate conditions, including but not limited to severe cold and extreme heat
• Must be able to navigate the jobsite and comply with all safety regulations on the jobsite

Special Requirements

• This position is designated as essential and, as such, all duties associated with the job are required during emergency situations which may include but not limited to inclement weather, disaster response, and emergency operations
• The position location is subject to change according to the needs of the organization

This response is AI-generated, for reference only.