Patient Support Nurse

About the role

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions across the healthcare value chain. Founded by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact, aiming to build a world where every patient receives the care they need.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and assisting patients in understanding and navigating these barriers.
• Enable patients by providing information and education about their prescribed therapy, course of treatment, proper administration and dosing, and resources for financial assistance.
• Empower patients to participate in their personal care process by triaging them to support for other non-program needs such as social or other intervention programs.
• Report adverse events and product complaints in accordance with SOP and good manufacturing practices.
• Utilize Valeris' values as the driving force behind the team's success.
• Ensure all SOPs are followed with consistency.
• Perform additional tasks or projects as assigned.

Qualifications

• Active RN licensure in current state of practice.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management experience, a plus.
• Clinical Trial Nurse experience, a plus.
• Bachelor's degree preferred.

Benefits

Full-time employees can expect medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs. Additional health support includes telehealth and Employee Assistance Program (EAP) services. Company match on Health Savings Account contributions, free basic life and AD&D coverage, and paid time off (PTO) and sick leave are also provided.