Patient Services Specialist- University

Patient Services Specialist

Essential Functions

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

Skills And Abilities

• Excellent customer service skills
• Working knowledge of insurance
• Epic/EMR background a plus
• Medical terminology

Qualifications

• High school graduate and/or associate or bachelor's degree
• Prioritizes and organizes tasks effectively
• Minimum of one year experience in medical clinic setting
• Medical records management experience preferred

Skills

• Health Care
• Health Insurance Portability & Accountability Act (HIPAA)
• Medical Records Management
• Medical Terminology
• Patient Care
• Patient Charting
• Patient Education
• Patient Information Education

Benefits

• Full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement

Pay

TBD

Schedule

TBD

Company Overview

OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us