Patient Services Specialist - Radiology Services

About the role

The Patient Services Specialist 2 provides efficient communication systems for staff, providers, and patients, including phone triage and answering. They schedule provider and ancillary appointments, gather patient demographic, financial, and clinical information, and collaborate with the clinic team to ensure patient satisfaction and quality care.

Responsibilities

• Manage internal and external communications
• Coordinate appointments
• Document patient information
• Support team efforts to deliver exceptional patient care

Qualifications

• High school diploma or equivalent
• At least one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience
• Legal requirements such as licenses or certifications may apply

Skills

• Strong communication skills
• Attention to detail
• Ability to work collaboratively in a healthcare environment

Schedule

Full-time, on-site role with alternate work shifts.

Benefits

Career growth opportunities.