Patient Services Specialist / PSS Urgent Care
Seton Medical Center Harker Heights · Killeen, TX · 3 mo ago
On-siteHealthcareFull-time
Overview
Join our team as a rotating shift, full-time, Urgent Care-Clear Creek, Patient Service Specialist (PSS) in Killeen, TX.
Responsibilities
- Answering calls
- Managing physician schedules
- Managing all incoming/outgoing documents from providers/patients
- Representing the clinic with a positive, professional attitude
- Ensuring a smooth flow throughout the office
- Working to minimize patient wait times
- Serving as the first point of contact for patients, deliveries, and office personnel
Qualifications
- Previous customer service experience in a retail, business, or office setting
- High School Diploma or equivalent
- 1 year of medical office reception experience