Patient Services Specialist - Primary Care
About the role
The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Responsibilities
- Answering phones and greeting patients or visitors in person
- Maintaining a high level of patient satisfaction through exceptional customer service
- Assisting with administrative tasks related to patient care
Requirements
- 1 year customer service experience
- Successful completion of Providence internship
Preferred Qualifications
- 1 year of medical office or health care experience
- Basic experience with electronic medical records and/or computerized billing systems
- Medical terminology experience
- CNA, non-credentialed MA, EMT experience, or similar experience for rooming positions
Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
Pay
The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
This position is part-time and works on a day shift.